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I have extensive experience in navigating the digital landscape and leading IT operations. My expertise spans various divisions such as service desk, engineering, application management, endpoint management, supply management, process and SaaS procurement, with the ITIL framework and continual (service/maturity) improvement as overarching factors. My main focus is on building cloud-native digital working experiences from scratch or simplifying complexity to ensure seamless operations. Whether integrating leading-edge technologies from Apple, Google or Microsoft or leveraging specialized endpoint device management environments like Jamf and Azure/Intune, my priority is productivity and security through innovative, smooth IT environments. Security and sustainability are paramount to your growth. By implementing robust measures, I ensure your business can concentrate on core objectives, fostering a work environment where employees are not just productive but also happy with their digital experience. Recognizing the importance of digital happiness in today's workforce, I optimize hybrid office meeting spaces to streamline collaboration, communication and make everyone feel inclusive, whether people join remotely or in the hybrid onsite meeting room. With expertise in handling automated large on- and offboarding, crucial for companies encountering hyper-growth, I ensure smooth transitions and maintain operational efficiency. Collaborating closely with departments like HR and security, I drive overall process improvement initiatives, incorporating modern identity and access management principles based on the least privilege model. With a cloud-first approach, I tailor strategies to fit your needs, fostering sustainable growth and efficiency through outsourcing or in-house solutions. Driven by innovation, I guide companies through the digital landscape, ensuring they have the right set of tools to perform their daily tasks efficiently, empowering individuals to be productive and making their lives easier not harder, through technology, whilst the business can focus on their core goals.
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