Seismic

Vice President Asia Pacific

Hootsuite

Recruited to save, fix and rebuild region with full P&L in what was a essentially a start-up environment. Accountable for end-to-end business from strategy through to execution and beyond for all departments (marketing, pre-sales, sales, implementation, customer success, partner management).

General Manager APAC

Managing Director, Country Manager Australia & New Zealand

Marketo

Ownership of channel with responsibility for APAC mid-market and enterprise in New Zealand and a mandate to enable team sales performance.

APAC Sales Director

Oracle

Promoted to develop the global mid-market strategy as a pilot including developing territories, rebuilding ANZ SaaS application department (ERP, EPM, HCM and CX), and building the marketing plan, campaigns and GMT strategy. 

CX applications includes: CRM/Mktg/Social/Services

General Manager SMB/MM Cloud Applications l Helping customers transform the way they do business

Headhunted to fix lead generation teams across three lines of business, close a $10M revenue gap and repair staffing gaps. Led seventeen direct reports across three LOBs (Middleware, Database, BI, Hardware).

Director of Business Development

Dell

Assigned to lead Asia-Pacific-Japan region Enterprise operations with a focus on solution consultants ($2Billion business / 900 Employees). Tasked with increasing performance, productivity and profitability.

APJ Enterprise Operations Lead

Following a decision to change entire go to market approach globally, tasked with heading up global communications for this new initiative to ensure sales adoption across four regions (US / EMEA /APJ / LATAM).

•	As Global Sales Transformation Program Manager and Communication Lead, successfully led global sales readiness and transformation through change management, communication and training (strategy design through implementation). Included influencing alignment from executive level to training / online / channel / services / communications. Enabled 22,000 sales employees, achieving 71% adoption vs. goal of 50% within nine months
•	Streamlined all backend Salesforce reports globally (approx. $50B worth of pipeline safely cleaned and migrated with zero negative impact). Increased linearity, forecasting and operating the supply chain more efficiently.
•	As Global Channel Partner Program Manager, enabled all partners globally for launch
•	Led 40 countries in a Global Marketing Ignite Day event as Global Marketing Program Manager.
•	Fostered open communication and collaborative culture across silos and regions, which directly impacted the success of the transformation, global performance and people and partner retention 
•	Streamlined opportunity management and reporting in CRM (SFDC) globally
•	Strategy member for GTMi BYOD (Bring your own device)

Senior Consultant, Global Sales Operations

Regional Sales Director ANZ SMB

Sales Manager ANZ SMB

Recruited to Dell Australia to help build, coach and train the SMB department. Following Global Financial Crisis, given responsibility for all large opportunities across the business. Customer Experience Lead (NPS) for Asia-Pacific-Japan.

ANZ SMB Onboarding Trainer and Coach

As top rep globally in software, tasked with up-skilling the SMB solution selling capabilities of Dell UK/Ireland. Coached and trained 140 employees and owned Dell’s entire $110M software target. 

•	Sales Target Attainment: 2006 137%, 2007 123%. Increased floor Attainment 60% to 106% 2006 ($110M target) within nine months by implementing six-sigma principles. Enabled 80% Growth of UK/Ire SMB business
•	Led and implemented key sales tool and process deployments across Dublin site: ERP rollout; training templates for people management; cheat sheets for Microsoft & Symantec; managed pilot team testing new Tech Support Function for Consumer Customers in Limerick. Supported marketing director with campaigns and e-commerce
•	Supported L&D, creating custom training territory management, product, process and tool training
•	As Customer Experience Lead (NPS), led an increase in customer experience from under 60% to 90% within nine months, then led and shared best practice across EMEA.
•	Recognition: Coach of the Quarter & Team Player Awards (x4) (2006-2007) ▪︎ Highest Microsoft Attainment (2006) ▪︎ Gold Medal Rugby Inter-company games (2007)

SMB & Channel Trainer and Coach

End-to-end solution selling for a portfolio of 90,000 products and solutions from most of the top tier vendors. Assigned $25M yearly target, largest target globally with highest YoY growth.

•	Built lowest performing territory to the largest territory globally with most continued growth. Enabled 2000% growth of ANZ SMB business, increasing market share through strong customer relationships and a strategic and innovative approach. Attainments: 2002 132%, 2003 154%, 2004 125%, 2005 154% 
•	Awarded Lean Six Sigma Belt through delivering $4.1M in cost savings
•	Hand-picked to personally manage and resolve CEO (Michael Dell) escalations for key, strategic accounts.
•	Coached four managers into the VAR leadership role
•	Recognition: Top 2% of USA Sales Award / President’s Club (x3) (2002-2005) ▪︎ Highest Attainment and Significant Achievement Awards (x5) (2002-2005) ▪︎ Rep of the Quarter / Rep of the Year and Team Player Awards (x7) (2003-2005)

Direct & Channel Software & Peripherals Senior Sales Specialist

An agile, visible and high energy P&L leader with 20+ years of experience in business strategy, services, sales, marketing and operations. Known for fixing and building markets, transforming teams and cultures, and developing and rolling-out best practices across complex regional and global operations. An exceptional coach and team builder, recruits and develops exceptional talent, earning high results and retention. Focused on business growth and development, streamlines processes, crafts strong GTM strategies and delivers differentiated solutions for customers. Financially savvy and highly effective at delivering strong financial results to grow profits and reduce cost structure without compromising customer experience. Uniquely positioned to lead high growth/fast pace SaaS/PaaS, start-ups and regional roles.
 
•	Organizational Leadership                      
•	P&L Management
•	High-Performance Team Building
•	C-Suite Enterprise & Mid-Market
•	Go-To-Market Strategies
•	Channel & Partner Management
•	Operations & BPI
•	Training Development
•	Customer Experience Focused
•	Coaching & Motivating
•	Exceptional Interpersonal Skills
•	Communications, Social Media & PR

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