Magicbricks

Dedicated professional overseeing Pan India Verified Lead Process, ensuring seamless operations, and delivering exceptional client experiences. Proactively managing client training, campaign activations, problem resolution, lead feedback reporting, and team coordination.

Key Responsibilities:

Process Management: Efficiently execute the Pan India Verified Lead Process, maintaining deep workflow understanding.

Client Training: Provide comprehensive client training and set clear expectations for lead generation campaigns.

Campaign Activation: Manage campaign activations to meet client requirements.

Problem Solving: Address client issues promptly, implementing effective solutions.

Feedback Reporting: Analyze lead feedback, prepare detailed reports, and drive optimization.

Client Expectation Management: Continuously monitor and exceed client expectations.

Team Coordination: Collaborate with internal teams for seamless client service.

Key Achievements:

Process Enhancement: Improved Pan India Verified Lead Process, boosting client satisfaction.

Streamlined Reporting: Implemented efficient feedback reporting system for campaign optimization.

High Retention: Achieved high client retention by consistently exceeding expectations.

Skills:

Client Relationship Management
Process Optimization
Communication and Training
Problem Solving
Data Analysis and Reporting
Team Collaboration

Manager Post Sales/ Verified Leads Specilist (Times Of India ) 

Quikr

Assistant Manager

1. Key Account management. 
2. Resource planning and allocation of accounts. 
3. Escalation and Team management. 
4. Sales and client Coordination.  
5. Work closely with product managers, operations managers to drive key product and process changes in existing service process and also in the development of CRM. 
6. Activity/Media planning and budget allocation. 
7. Choosing suitable marketing activity based on specifications and requirements. 
8. Analyzing campaign performance with the help of digital tools and reports.
9. Assuring proper implementation of different digital marketing tools and techniques such as SEM, Email marketing, Facebook promotions etc. 
10. Analyzing and checking the success of the digital marketing techniques used.
11. Providing on-line help to clients to achieve success.
12. Evaluating customer research, market conditions and competitor data. 
13. To help clients succeed, define, track, and monitor live campaigns on an ongoing basis. 
14. Impact analysis of campaigns that are initiated for a particular account.

Customer Service Team Lead

1. Coordinating with Sales Team closely to Create and Manage DIGITAL Campaign for
Clients.
2. Part of the team which was part of the journey that took the Builders Account value from
25 Lakhs to 1Cr+
3. Drove the marketing campaign from the grassroots level starting Client/Builder discussion
Specific and Geographic lead Generation.
4. Ideation and Execution of many Campaign for various Builders and Developers using
Quikr.com Platform.
5. Directly involved in the ATL campaigns to generate Leads.
6. Coordination with Sales teams to achieve desired results.
7. Coordination and development of creative and branding collateral for Digital Marketing.
8. During all the above coordinated with cross-functional departments like Lead
Generation, Activation Team, Finance, Sales, Administration, Operations to serve as a
the link between Clients and Company.
9. Identified potential accounts for tie-ups and worked on offers based on market trends,
competition and customer needs for sharing with the sales team
10. Reviewed deals, Annalise sales report and developed marketing plans for existing
accounts to help increase their sales.
11. Annalise sales trends identified gaps and took necessary measures to grow Leads.
12. Performed extensive research & comprehensive analysis to develop recommendations
to be shared with higher management
13. Manage entire West Bengal clients and maintain a positive professional report
frequently.
14. Closely manage account-wise digital marketing spends on all the clients.
15. Proactively update or help clients with the latest organizational information or market
behaviour.

Senior Executive

CommonFloor.com

1. Manage the top 10 Bangalore client accounts and maintain a positive professional report
frequently.
2. Understand and solve the client’s issues or concerns if raised.
3. Co-ordinate with sales, lead generation, and quality team for the smooth run of accounts and
keep clients satisfied.
4. proactively update or help clients with the latest organizational information or market
behavior.

Relationship Manager

Indiabulls HomeSearch

1. Every day interacts with clients and discusses their budget and plans.
2. Coordinate with my internal team/manager regarding my proposal for the client based on their requirements.
3. Maintain and share monthly and weekly reports with managers. Closely interact with the digital team to optimize client
advertising.

Associate Relationship Manager

Dedicated professional seeking opportunities in an environment that encourages growth and fosters continuous contribution to organizational success. Adept at collaborating with builders and sales teams to craft and execute strategic growth plans. Committed to delivering outstanding client service throughout all phases of the sales process, from campaign optimization to nurturing stakeholder relationships. Proven influence in shaping product roadmaps, platform strategies, and narratives. Skilled in cross-functional collaboration, leveraging data-driven insights, and delivering targeted solutions.

Taplio

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Taplio

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