Abdulla Khatib's Linkedin Analytics

As a seasoned professional with over 7 years of experience in e-commerce and SaaS, I excel at driving growth, streamlining operations, and crafting data-driven strategies that deliver tangible results. My journey spans policy & business analysis, customer success, and content creation, each honing my ability to navigate complex challenges and foster innovation. At Shopify, I played a key role in shaping IP policies that empowered merchants and ensured compliance. By co-creating an Intellectual Property playbook, I helped remove over 90,000 infringing pieces of content, mitigating legal risks. Additionally, I optimized team performance with agile methodologies, reducing resolution times by 80% and positioning the team as an operational leader. In addition to my professional experience, (after living and working in Taipei) I co-founded All Day Tea Club, combining my passion for sustainability with business acumen to bring high-quality Taiwanese mountain tea to a global audience. This venture deepened my expertise in brand development, e-commerce, and customer engagement. Beyond this, I have been the Creative Director and Content Producer for my blog, Muscles and Tussles, since 2014. Through this platform (which started on WordPress), I explore lifestyle, travel, and style topics, creating content that resonates with a diverse audience - while simultaneously sharpening my digital marketing, content strategy, and audience engagement skills. Core competencies: • Policy Analysis & Development: Crafting policies that drive compliance and innovation. • Customer Success: Enhancing satisfaction through strategic onboarding and proactive communication. • E-commerce & SaaS Expertise: Leveraging insights to inform decisions and optimize operations. • Data Analysis & Visualization: Translating complex data into actionable business insights. • Content Creation & Brand Development: Building compelling narratives for global audiences. • Cross-Functional Collaboration: Leading initiatives that align teams and enhance efficiency. I’m always eager to connect with forward-thinking professionals and organizations seeking a dynamic partner to tackle new challenges and achieve impactful growth. Whether you're looking for a consultant to optimize your e-commerce strategy or a collaborator to bring fresh ideas to the table, I’m ready to help you succeed. Let’s connect and explore how we can work together!