Brandwatch

Driving New Business growth in Iberia region.

Business Development Manager

Fostered and maintained strategic relationships with key partners.

Supported CX Partner operation and managed existing business revenue within a Partner channel

Partner Success Manager

Elevating Customer Experience (CX) performance and managing existing business revenue within a Partner channel, securing Partner satisfaction and revenue retention.

Customer Success Manager (Partnerships & Iberia region)

Consistently exceeded performance metrics, surpassing Customer Average Satisfaction Trends (CAST) and Service Level Agreement (SLA) rates. Big expertise in escalating complex issues to Engineering, ensuring prompt resolutions. Proficiency in internal team communication streamlined processes and enhanced collaborative problem-solving.

Customer Support Specialist

Rapa das Bestas (NPO) 

- Director's Communication Advisor
- On-site event organizer 
- Driving strategic communication to the different stakeholders
      -Building Social Media Plan 
      -Press Releases
      - PR

Marketing Communications Project Manager

Panserve Ltd

Customer Service Representative 

Diversified Communications UK

Providing first-class service in order to push the sales of an organic/sustainable trading show. Acting as an intermediary between the sales and marketing team in order to provide the best client after-sales experience. Successfully run the Organic food Iberia first edition at 7th and 8th June 2019.

Sales Marketing Executive

Decathlon UK

TRIATHLON SPORT LEADER: 
-Seasonal management of the triathlon section, range choice, forecast, stock management, etc. 
-Market studies in order to provide the most relevant offer to my users (commercial policy) 

COMMUNICATION DIRECTOR
-Communication management IN/OUT store driven to our potential and current users (Social Media, Advertising in store, Customer service, reviews, emailing, influencers)
-Partnership with local clubs to build a win-win relationship 

DELIVERY MANAGER
-In charge of deliver the income products to each floor in the most efficiently way (taking in consideration the daily environment an sources)

Sport Leader

Easymatic

Account Executive

Star Sport

- Departamento de ventas
- Fidelizacion  
- Asesor de dirección en nuevas estrategias de ventas y Marketing
- Organizador de eventos "outdoor" e "indoor"
- Capitán equipo triatlón
- Asesor de comunicación y encargado de social media

Sales y social media manager en Star Sport

VAngels

Contratación de proveedores, Relaciones públicas, Director Creativo

Promotor de eventos

Star Sport Wellness Club

- Departamento de ventas
- Fidelizacion  
- Asesor de dirección en nuevas estrategias de ventas y Marketing
- Organizador de eventos "outdoor" e "indoor"

Sales Manager

Lifelong customer advocate forging powerful connections between organizations, both united in a shared mission. Currently on the New Business front.

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