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• Solid experience, with 14 years in After-Sales (Customer Service) in the Industrial Automation market, around 3 years as a Sales Representative in the pharmaceutical market, and over the past 2 years working as an Enterprise Account Manager (AM and CSM) in technology companies. I have expertise in managing B2B Enterprise client portfolios across various industries and segments. • I highlight my excellent communication and relationship-building skills, which allow me to interact assertively with clients, business partners, back-office teams, and stakeholders. I am skilled at proposing solutions and engaging the necessary teams in key discussions to ensure business health for both the client and the company. • I am resilient, organized, and always looking for new responsibilities and opportunities for improvement. I have a keen ability to identify business opportunities, lead innovation projects, and implement improvements in business management processes. • MBA in Marketing, a graduate degree in Business Administration, and technologist degree in Industrial Automation. • I have knowledge in systems such as Salesforce, HubSpot, Office, Google Suite, Slack, Jira, Asana, and Ganttic, as well as knowledge of Agile Scrum methodology. My English is advanced, and I have an intermediate level of Spanish.
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