Wema Bank Plc.

 Utilize accounting software to record, store, and analyze financial information.
 Compile data from cashiers, verify and balance receipts, and prepare bank deposits.
 Generate suggestions and engage in problem-solving activities to contribute to continuous
improvement.
 Exceed goals by effectively prioritizing tasks and demonstrating a strong work ethic.
 Conduct thorough examinations of financial statements and records to ensure accuracy.
 Train new tellers in financial processes and procedures, providing guidance and answering
questions.
 Monitor transactions and customer behavior to identify potential signs of fraud.

Fund transfer officer

 Assisted customers with inquiries and orders, providing excellent service and support.
 Escalated critical customer issues to supervisors to prevent revenue loss and policy
cancellations.
 Accurate data entry to record call notes, feedback, and inquiries.
 Scheduled service appointments to handle advanced technical concerns at customer locations.
 Enhanced department structure and workflows to increase coverage and team efficiency.
 Encouraged customer engagement in loyalty programs to drive revenue generation.
 Collaborated regionally to promote standardization of customer support procedures.
 Analyzed customer service trends and evaluate complaints to identify areas for improvement.

Customer Care Officer

Inguest Global Partners Limited

 Assisted customers with compromised debit cards and facilitated the issuance of new
credentials.
 Educated customers on the use of banking websites and mobile apps.
 Counted and packaged currency and coins, ensuring 100% accuracy.
 Reconciled cash drawer, maintain drawer security, and resolved discrepancies.
 Contributed to dual-control procedures by auditing fellow teller currency.
 Assisted customers with inquiries regarding account balances, account statements, checkbook
requests and collection, transaction history, service charges, and interest rates.

Bank Teller

Christian comprehensive high school

 Conducted tests to evaluate students' knowledge and retention of physics lessons.
 Encouraged critical thinking to deepen understanding of physics concepts.
 Created and supervised laboratory activities and discussions to facilitate hands-on learning.
 Provided content-specific instruction to enhance academic and career success.
 Prepared course materials such as syllabi, homework assignments, and handouts.

Basic technology and physics teacher

I’m opened to new roles in customer service world, Team lead skill,Microsoft office, Human resource management skill. 

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