Aditya Tiwari's Linkedin Analytics

At NICE Ltd, leadership in global support operations has been my focus, where I've honed my skills in SDLC and ITIL frameworks. With a steadfast commitment to enhancing employee experiences, my tenure as Director has been marked by fostering a culture of growth and collaboration. Our team's dedication to service quality has driven substantial improvements in customer satisfaction. By heading multiple committees, we've empowered our colleagues to develop as future leaders, ensuring that as a collective, we exceed our operational goals and uphold the highest standards of support.