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Having a background in process and systems audit, I’ve worked as an advisor in the Financial Services sector and other tech-heavy sectors since 2005. I’ve led, designed and played roles in business transformations coupled to significant Tech changes. As a consultant, I have specialised in operating model change, in Banking but also in other industries, with a focus on making scaled agile models deliver. I’ve also delivered Banking IT transformation projects, with a special focus on Payments systems & processes and E2E process improvement. I have also delivered work in IT Audit, IT Governance and risk management. As an executive in NAB’s Domain Orchestration, I focused on matching supply and demand across Domains and improving the Domain operating model. After most of the rollout of the Domain operating model was completed, I've moved back into delivery, looking after the Cards Microservices platform for NAB's Personal Everyday Banking Domain.
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