Travel Palette

- Working startup: Initiated TravelPalette's design journey in a rapid 8-week Co.Lab program sprint, delivering a robust design system on Figma for streamlined user experiences in a team of 4.
- Rapid Prototyping Mastery: Led the swift implementation of key features within 8 weeks, emphasizing agile prototyping methodologies for iterative design and continuous improvement.
- Innovative Features: Pioneered the creation of intuitive itinerary templates, map integration, and collaborative planning, enhancing platform functionality for the impending MVP.
- Cross-Functional Collaboration: Collaborated seamlessly with cross-functional teams, developers, and stakeholders, ensuring design alignment with business objectives and the imminent release of an MVP.

Product Designer

Nike

- Coordinated and tracked leadership team projects, ensuring on-time and on-budget delivery, resulting in successful project completion and achievement of team objectives.
- Facilitated communication and collaboration among team members, leading to improved coordination and alignment, increased productivity, and reduced project delays.
- Managed project resources, including personnel, budget, and materials, resulting in optimized resource allocation and utilization, and minimized project risks.
- Built and maintained relationships with project stakeholders, including clients, team members, and vendors, ensuring effective communication and collaboration, resulting in smooth project operations and stakeholder satisfaction.

Project Coordinator via Teksystems

CDK Global

- Assisted in managing product life cycles from planning to development, pre-launch prep, launch, support, and retirement/sunset phases
- Managed feedback data collection for 5+ product beta/pilot cycles by meeting directly with 4-10 dealers and then shared documented feedback with engineering and ensured follow through
- Increased Drive Call Pop adoption from 314 to 760 (+142%) users in a span of 2 weeks by partnering with the marketing team and training installers how to set up users to walk through the process
- Managed launch processes to ensure readiness for support, sales engineering, marketing, installation, documentation, and training. Achieved zero outages or launch issues requiring any executive attention
- Led initiative to register 13,000 existing dealer phone numbers with T-mobile to comply with “10DLC A2P” which involved: reaching out to customers, working with Sales Engineers, and using third-party systems to gather necessary tax information

Associate Product Manager

- Launched “Text Connect” Mobile web application: Prioritized and groomed over 40+ pieces of qualitative and quantitative feedback and addressed bugs from user interviews calls and internal testing
- Launched 3 “Text Connect” features: Collaborated with a cross-functional team of 6 developers and UX designers to manage the development, testing, and delivery of new features based on real customer feedback during beta/pilot interviews
- Collaborated with cross-functional teams and built relationships with customers to understand their business goals and challenges
- Conducted Loss Analysis with 3 customers that left CDK for the competitors' solution to understand product gaps and summarized findings with the business unit owner and related stakeholders (Sales Engineers, Marketing, Support)

Product Management Intern

University of Portland

- Implemented excel sheets to the weekly inventory process to expedite the counting by automating calculations and deplete human errors in counting
- Work with team to keep items constantly rotating on shelves
- Advertise new items brought into the store through social media
- Use Autodesk Sketchbook Pro to design the company logo

Mack's Market Associate

- Created a Shiny Dashboard predicting the number of Math majors for universities based on factors using linear regression and binary trees
- In-state/Out-state tuition, percentage of women, graduation rate, part-time worker, etc.
- Researched the domain, consolidated excel sheets
- Designed the mockup and coded the R Shiny dashboard
- Managed project timeline

Math Major Prediction Big Data Project

- Created automation processes through Amazon DynamoDB to properly manage throughput allocation and storage along with a report describing potential savings
- The project showed that the return on investment would be achieved almost immediately
- Process mapped possible use case scenarios of consumers to simulate possible crash cases
- Utilized a project management software for Kanban agile framework and data visualization tools to learn how to communicate large scale tests to stakeholders

Automate Cloud Resource Management Internship

Oregon Department of Consumer and Business Services

- Developed and executed a strategic workflow for purchasing and processing new applications for 9 business divisions within the org
- Created flow charts to identify manual processes and gather automation minimum requirements to optimize processing applications
- Developed key metrics to capture project success and updated stakeholders on a weekly basis

IT Business Analyst Intern

I am a product & design professional with the ability to integrate company goals with the products,  develop strong strategic execution, and create positive end-to-end brand experiences for users. I thrive on finding creative solutions, experimenting, smart thinking, collaborating for the best result, building strong relationships, and inspiring teams to find purpose and meaning in what they do.

I am an expressive big-picture thinker who is adept at cultivating strong relationships and rapport with diverse personalities across all organizational levels and functions, both internally and externally. Resourceful, with a proactive and innovative approach to problem-solving - I love challenges, thrive on change, and am most passionate when thinking out of the box!

In my spare time, I'm an artist and work with brands to create content for their strategic social media goals!
www.aerikim.com

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