Deliveroo

Led revenue growth strategies through data analysis, creating promotions and marketing campaigns for two of Deliveroo’s top strategic restaurant partners; Fostered client relationship with C-suite stakeholders.

Achievements: 
•	Launched “World No.1 Mixian” campaign for one of the biggest QSR groups in Hong Kong within first month of joining, achieving over 20% PoP revenue growth
•	Initiated customer segmentation exercise in Q1 2024 achieving 200% PoP new customer growth
•	Launched exclusive combo campaign in Q1 2024 for one of Deliveroo's top revenue generating partners; item became #4 bestselling dish on restaurant partners' menu on Deliveroo platform after the first week, contributing incremental monthly revenue of 8% throughout Q1 2024
•	Delivered 300% in incremental revenue in one of Deliveroo’s platform campaigns in Q1 2024
•	Developed defense strategies to maintain market share against Keeta

Strategic Account Manager

foodpanda

Developed and maintain key client relationships & lead revenue growth strategies with 15 global and local restaurant groups; Co-created strategic business plans and conducted quarterly business reviews in partnership with client accounts; identifying improvement and growth areas to achieve revenue growth.

Achievements: 
•	Led and develop restaurants’ growth strategies, including discounts, in-app products, platform campaigns and marketing tactics; delivering incremental revenues of over HKD 1.6m 
•	Secured two-year exclusive contract renewal with two international pizza chains; led contract renewal negotiation end to end, from proposal, presentation, negotiation to follow up

Key Account Manager

VistaJet

Member of global On-Demand team, responsible for handling B2B & B2C account management with revenue and sales closing accountability. Provide white glove end-to-end customer service as key point of contact for clients across: price negotiation, booking, flight services, and post flight follow up. Strong track record of customer satisfaction and retention.

Achievements: 
•	Personally delivered revenues of USD 21m
•	Closed global trip worth USD 200k+ within the first 3 months of joining
•	Managed end-to-end pricing, logistics, and delivery of outsized global trip sale worth USD 400k+

On Demand Sales Executive

Launched in 2016, Taste of Hong Kong was the first Taste Festival to be held in Asia. Located in the city center at Central Harbourfront, the festival showcases Asia's finest food and drink producers. 

I was the lead sales executive for The Gourmet Market.

Events Sales Executive

Academically trained in German language, European history and politics with a passion of exploring different cultures and languages. (Almost) quad-lingual. Avid traveler, passionate pianist, foodie and home cook. 

Experience in recruitment with focus on Front Office and Financial Technology. Also acquired experience in sales roles across F&B event sales, and business aviation. 

Currently working at Deliveroo, managing one of the biggest QSR groups in Hong Kong.

Taplio

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