Agilysys

SVP & Chief Commercial Officer

Amadeus North America INC.

Leading the commercial team ( Sales, Account Management, and Customer Success) for the Hospitality division in North America to develop and implement strategies driving customer success, growth, and profitability.

Executive Vice President - Commercial 

Led business intelligence and data solutions globally. Optimizing profitability and efficiency in designing and deploying product strategy, go-to-market, and Customer success.

Executive Vice President & GM  (Business Intelligence and Data solutions)

Championed the global strategy, corporate development, and marketing strategy for the hospitality division. Trailblazing lucrative acquisitions, partnerships, and alliances for the hospitality division.

Executive Vice President Hospitality (Strategy, Marketing & Corporate Development)

Amadeus

Exercised cross-functional leadership and took charge of executing the first long-term global business strategy for the newly created hospitality division. Collaborated in securing the company’s first global central reservations system customer that was deployed in 6,000+ hotels across the globe.

Director of Operations & Business Development - Hospitality

Directed and executed Strategic planning, Commercial Strategy, and Marketing strategies for more than 20 countries across the MENA region.  Created region's first integrated product portfolio, with a specialization in Travel Agencies' distribution technologies, Hotels' Distribution technology, and Airlines' distribution strategies. P&L responsibility doubled market share and EBITDA in five years to the north of $100m.

Regional Director  Marketing and Operations - Middle East & North Africa

Advanced MENA region market share from 26% to 47.8%, in two years. 
Acted as the Executive Board Member in various Amadeus commercial organizations. Directed all commercial strategies with full P&L responsibilities +$400M,  with cross-functional collaboration to deliver key product enhancements, market share growth, improved customer success, and retention.

Regional Markets Director - Middle East & North Africa

Directed market share growth, customer acquisition, and migration plans across the MENA region. 
Grew bookings by 34% from 19mm to 25.5mm bookings, and contributed to increased revenues by €130mm (+22%). Led the creation and establishment of 13 Joint Venture commercial organizations with 13 national airlines across MEA.

Head of Arab Air Carriers Organization(AACO) Program- Middle East

Directed Amadeus’ commercial organization for the country by identifying and executing end-to-end company strategies, and commercial activities (Marketing, Sales, Products and Solutions Strategy, and customer support). Increased top-line revenues by 240% over a three-year period, grew market share from 26% to 58% to become the undisputed market leader while doubling EBITDA.

Managing Director- Amadeus Egypt

Kanoo Travel

Led the company's e-commerce strategy, business restructuring, and digital transformation for travel. Improved business line productivity by 33%, grew revenues by 60%, and improved gross profits by 105%, after one full year. Recognized for ‘Outstanding re-engineering Performance Award’ a year later.

Director Travel Operations and E-Commerce (Gulf Region)

Showtime Networks Inc.

Led key clients and distribution network partners account management function across the Middle East and African region.

Regional Manager Account Relations, Middle East & North Africa

American Express Travel Services Egypt

Led 11 major business units, with full P&L responsibility for business travel. Co-Lead the business digital transformation and strategy execution in partnership with the head of re-engineering to transform the business from a fully owned to a JV and later a full franchise business model.

Head of Business Travel & Operations

Team Leader -  Sales Support and Quality Assurance

Directed research of a novel desktop retailing platform from gathering market requirements, user experience, user training, and country roll-out and Implementation, increasing adoption of travel-related technologies (first graphical interface platform), and improving travel agent productivity and customers' success.

Automation Specialist

Senior Travel Consultant, and Travel Consultant 

Visionary Executive, & Game-Changing Pioneer highly regarded for being a key influencer for pioneering technology companies in travel and hospitality. 

Specialties: 
Executive Leadership:  Value Creation; Cross-Functional Team Success; Risk Control; Communication; P&L Responsibility
Strategy Design/Execution: Corporate Development; Product Strategy; Project Management; Operational Leadership
Revenue Growth: Proactive Partnerships; Business Development; Multi-Disciplined Environments; Go-to-Market Tactics
Marketing Transformation
Business Transformation: Post merger Integration, Process Optimization; Workforce Optimization, Staff Development

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