Sharik | شارك

Business Development Manager

Zid | زد

- led Enterprise applications tailor it accordingly with clients requirements depending on their needs a demo before the onboarding notes taken earlier we made proposal after arrangement for meeting. 
-Data Analytics I used it for the extracts reports of HubSpot CRM especially and helped me actually with setting workflows for the the teams and the AI being used in Integration solutions also with the  chatbot setting. 
- Oversee the customization and enhancement of systems for robust integration across business functions, ensuring operational cohesiveness and efficiency.
- Lead cross-departmental initiatives to identify and implement advanced integration solutions.
- Design, develop, and refine high-level automated workflows, setting standards for operational efficiency across various departments.
- Lead innovative projects to automate complex business processes that boost productivity and efficiency.
- Conduct continuous reviews of automated systems, ensuring they meet evolving business needs and incorporate the latest technological innovations.
- Lead efforts to scale automation systems for wider organizational application.
- Perform in-depth analysis of existing workflows, driving major automation initiatives, and re-engineering processes to achieve optimal efficiency and effectiveness.
- Lead the resolution of complex issues in automated processes, employing advanced problem-solving skills to adapt workflows to changing business landscapes and challenges.
- Develop comprehensive strategies to mitigate risks associated with automation.
- Foster strong relationships with various teams, ensuring that automation strategies are well-integrated with overall business goals and contribute to organizational performance.
- Act as a key liaison between technical teams and business units, facilitating understanding and support for automation initiatives.
- Lead automation projects and manage timelines, resources, and deliverables to ensure successful implementation.

Business Process Automation 

Setup up our CRM (Hubspot) to manage our base of stakeholders. 
Customize CRM features to align with business processes and objectives. 
Periodically train the team on using the CRM and documenting best practices. 
Regularly update and maintain the CRM database, ensuring data accuracy and integrity. 
Collaborate with other teams to ensure the CRM integrates with other parts of the organization. 
Create Workflows , reports, dashboards, and visual representations of data findings for internal stakeholders.

Customer Relationship Management Business Consultant

* Helping the team understand performance targets and goals.
* Training or ensuring that workers train adequately for their specific roles.
* Training team member over HubSpot.
* Build the pipeline for deals and maintain following up over the stages with the team .
* Leads teams to independently evaluate their best practices and adopt a value-driven mindset.
* Enabling the team Members to hit their target in probation period and exceed it several time .
* Build 1:1 weekly sessions for team members by carefully listening to them and help in identifying and solving any work related difficulties so they gain knowledge to succeed.
* Connected with Onboarding team , Back office , Customer service ,Engineering Department and other company member to ensuring that any complains for our customers solved

Sales Supervisor

Direct Trading Technologies LTD

* Managing a portfolio of accounts CRM
* Leading and training clients 
* Managing the work of accounts
* Ensuring necessary actions are undertaken by the account team
* Achieving sales targets hit it in probation period and several times within this period  
* Delivering sales presentations to high-level clients 
* Attending client meetings
* Maintaining and expanding relationships with existing clients
* Completing administrative work, as required

Account Manager

Al-Nakheel Group 

• Met with current clients to assess needs and develop improvement plans (Sanofi, Mars, S.A. TALKE)
• Developed new business by networking with valuable customers (KAUST)
• Arranged potential client contacts, cultivated relationships and followed through all service needs (KAEC)
• Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
• Planned client relationship cultivating events to promote growth, resulting in an expansion of clientele base by 60%.
• Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.

Business Development Executive

Salehiya Est.

• Continually maintained and improved the company's reputation and positive image in the markets served.
• Demonstrate doctors with surgeries and non-invasive procedures (Thunder Beat / Olympus)
• Represented and interpreted the company's functions and services to other institutions, the public, government, private hospitals and other organizations. (Urology Conference/OLYMPUS)
• Reviewed documentation for compliance with requirements and accuracy of information (TENDERS)
• Troubleshoot electrical equipment problems (Esaote)
• Led and managed a warehouse team of 6 employees and made sure all were following updated safety procedures.
• Led and managed Installation team for 72 Hours Medina Cardiac Center for DEMO (Pendant Trumpf) by Conducting site visits to inspect work, check materials and ensure staff are following health and safety guidelines
• Consistently hit and exceeded sales goals by 20%. 12M.
• Actively pursued personal learning and development opportunities.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Biomedical Engineer

EFCO Est.

*Design and conduct training programs on duct insulation and passive fire protection product specification for internal teams and external partners.
* Review and Study Structural and Technical Drawings to finalize the Quantity of Metals such as Pipes , Sprinklers and Detectors 
*Support the Sales team, with input towards technical meetings, technical data documentation, legal, warranty issues and customer complaints
* Undertake such additional duties, which may from time to time be assigned to the employee in the discharge of his duties.
* Understand and interpret customer specifications and requirements and communicate this information to the product development and engineering teams.
*Pre-qualification and registration of company/product/system with clients and end users like MOH and National Guard 
*Maintain a thorough understanding of local fire protection regulations, ensuring all products and practices comply.
* Track and analyze industry trends and competitor products and make recommendations for services development and improvement.
* Collaborate with cross-functional teams, to ensuring of delivered services as been requested 
* Work with the Sales Team to create effective communication strategies targeting duct insulation and fire protection sector.
*Understanding of building codes, safety regulations, and material properties.
* Develop & Train necessary for projects team as Civil Defense and regulation requirement

Area Sales Manager

* Led the team of project Members, foreman , electrician following up over fixing item , duct system , valves , pumps and following up with Project consultant and engineers with the project workflow 
* Led , train and retain team of 4 Sales reps to Deliver monthly Covered area
* Review and Study Structural and Technical Drawings to finalize the Quantity of Metals such as Pipes , Sprinklers and Detectors 
*Conducting site visits to inspect work, check materials and ensure staff are following health and safety guidelines
* Closing deal with other company as Subcontractor such as Bader Bin Saeed Est. Rand Hotel 
* One of the most speed installation and delivering PFP was 30 Days for Inaya Medical Colleges

* Promoting Zeta fire alarm System , smoke detector , panel , evacuator .also fire fighting , extinguishers (depends on the project), FM200 , sprinklers ,hydrant, etc.
* Review and Study Structural and Technical Drawings to finalize the Quantity of Metals such as Pipes , Sprinklers and Detectors 
* Visiting Sites , meet the Project owner , manager , consultant, engineer especially electrical , mechanical building long term relationship with them maintaining updates about projects details tailoring the stages where I can start with them.
*Helping Projects with Municipal and Civil defense requirements to align to get there permission for there project 
* Get blue print too calculate the quantity and give a quote with payments and dates of it also stages of the project with periods when can be done.
* Update my Manager (owner ) weekly basis about which area , street , targeting projects and process over it 
* Closed with whole offices in Safwa Building in Sulaymaniyah and sub-contactor with SASO Project

Salesperson

Sales Supervisor at Zid | زد

As a Business Development Manager at Sharik, I leverage my expertise in Customer Relationship Management (CRM) and Business Process Automation to drive growth and efficiency. With over 10 years of experience in the field, I have successfully led cross-departmental initiatives to implement advanced integration solutions, design and develop high-level automated workflows, and oversee the customization and enhancement of systems for robust integration across business functions.

I am passionate about using data analytics to extract insights from CRM reports and create visual representations of data findings for internal stakeholders. I also have a strong background in engineering, with a Bachelor of Engineering degree in Biomedical/Medical Engineering from El Shorouk Academy. I hold several certifications, including a Certificate of Registration as Engineer issued by the Saudi Council of Engineers, and a Transducers & Sensors Course issued by the Biomedical & Scientific Training Center. My goal is to continue learning and applying new technologies to enhance business processes and customer relationships.

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