ZoomInfo

Account Manager III

Staples

Manage accounts that are some of Staples’ largest, most complex clients in commercial, healthcare, government and education verticals with annual spend in excess of $30 Million. Establish solid working relationships with key decision-makers to help identify and meet their needs. 

Oversee sales, contract negotiations, pricing, and customer satisfaction. Analyze business and market trends, key performance indicators to forecast budget and inventory needs. Collaborate with internal stakeholders to monitor data analytics and metrics, create business plans, and customized proposals. 

Deep understanding of state, local and government contracts.

Key Account Manager

• Work to expand the client’s knowledge of Staples offerings by building relationships with decision 
   makers through prescriptive selling. 

• Lead solution-based meetings with a team of category specialist to increase business and drive 
   product awareness.

• Regularly review the performance of my accounts, specifically in the areas beyond office supplies.

• Manage multiple sales cycles to ensure over achievement of quota.

• Ability to penetrate new and existing accounts to strategically solution sell six figure transactions.

Territory Account Manager

• Responsible for managing and leading our engagement with customers in order to increase revenue and profit. This is done by providing solutions tailored to customer needs, achieving sales targets in all product categories and positioning Staples with key executives and decision makers. 

• Work directly with an Account Executive team, who are subject matter experts. The Account Executive team and I work together to establish long-term growth plans for my existing book of business. 

• Communicate with C-level decision makers to establish and maintain strong relationships. 

• Providing knowledge in key product categories including: 
-Technology Needs (hardware, mobile device, Printers)
-Janitorial and Safety Needs (Restroom & Cleaning supplies, Personal Protective Equipment)
-Breakroom supplies (coffee service, snacks, water)
-Large Business Furniture Projects (Design, Layout, Full service business furniture dealer)
-Printed Materials (customer branded forms, brochures, business cards)
-Promotional products (customer branded trade show gear, logo'd apparel) .

Strategic Account Leader

Intensive 90-day on-boarding program that includes: Staples BO$$ Category support (Facilities, Print, Tech and Furniture); Sales training; Introduction to Staples Advantage® sales strategy

- Engage with multiple departments to expose the ASC to the full customer lifecycle
- Prospecting, lead mining, qualifying and researching prospective customers 
- Build customer proposals
- Resolve customer concerns
- Lead customer interactions and drive customer satisfaction
- Drive incremental sales with existing customers 
- Regularly interact with and present to senior leadership and customers
- Autonomy and ability to make decisions with little or no direction 
- Travel to on site customer visits

Corporate and Enterprise Apprentice Sales Consultant

Ferris State University

Senior Mailroom Clerk

Playmakers Athletic Footwear and Apparel

Coordinated and helped plan events for Michigan State athletics at the 2015 Big Ten Track and field Championship.
Discovered sales and marketing opportunities and worked closely with senior marketing directors to raise total sales.
Assisted in the distribution and delivery of marketing materials.
Worked and coordinated with third parties to develop business relations and partnerships.

Marketing Coordinator Intern at Playmakers

Pi Lambda Phi Fraternity

Managed 12 core areas of fraternity operation; Finance, recruiting, risk management.
Served as a the primary delegate in Pi Lambda Phi’s 2014 National Convention & Leadership Conference.
Coordinated and held weekly chapter meetings.
Attended Alumni Association meetings as the chapter representative.
Coordinated an officer retreat with the Chapter Advisor and a chapter retreat with the Chapter Advisor.
Help the finance chair prepare an adequate budget.

President

The Ad Group

Brand development. 
Generated new development ideas for Pizza Hut. 
Analyzing mobile applications.

Team Member

New Balance

Interacted with customers to solve problems based on prescriptions from the orthopedist.
Assisted in the creation of signage, circulars, mock ups, e-mail campaigns, on line promotion.
Daily customer interactions.

Sales Rep, New Balance

Inter Fraternity Council

Developed leadership skills and learned how to work with executive boards of other organizations

Executive Vice President

American Marketing Association

New Horizon Landscape

Promoted different products through Facebook, Twitter, and Porch.com
Evaluated different financial aspects such as project expenditures and projection of profits or losses.
Acquired high-level of horticultural knowledge in all products.

Social Media and Sales Intern at New Horizon Landscape

Proud Alumni of Ferris State University where I received a Bachelors of Marketing. 

I'm a motivated sales professional with excellent interpersonal skills. Sales and communication is my bread and butter. I began honing in on these skills when I was in high school and undergrad by joining several professional organizations and competing in various sales competitions. Today, I utilize my sales skills coupled with business acumen at ZoomInfo to grow enterprise level business relationships. 

Skills/Interests: Highly Coachable, Motivated Self-Starter, Enterprise Account Management. Football, Lacrosse, Basketball, Running, Exercising, Music Connoisseur

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