iSTA Solutions

Akiva is the Regional Managing Director for ISTA Personnel Solutions South Africa, helping USA companies find and manage top South African talent, who are native English speakers, at lower costs. 

ISTA's experienced team of recruiting and staffing specialists, along with operations, training, and IT experts, provides USA clients with outstanding support while reducing operational expenses.

Meet the best talent today, in Philippines and South Africa: https://www.istasolutions.com/ 

Your business success is our priority.

Regional Managing Director

Sohva

Akiva was Co-Founder and Chief Executive Officer of Sohva, a Fintech Accelerator. We provided outsourced services to large corporates and integrated with fast-growing tech startups. We ensured speed-to-market, tech integration, customer servicing, data-modelling, product insights, and managed strategic partnerships. 

Our team culture: entrepreneurial mindset + collaborative + customer-obsession + data-driven decisions = high-performing team, moving at break-neck speed whilst accommodating to a highly regulated environment. We pivoted from bancassurance cybersecurity into the mobile device ecosystem.

CEO, Co-Founder

Center for Creative Leadership

Akiva was Regional Director, Sub-Saharan Africa at the Center for Creative Leadership (CCL®), helping large corporates accelerate "Enterprise-wide Digital Transformation" - a combination of leadership + technology + business reinvention = culture change at its core. 

We served across sectors (financial services, technology, telecommunications, energy, retail, health) and global foundations. We worked closely C-suite, board members, cross-functional teams, and partners, helping them align goals, drive innovative growth, and leverage Corporate Venturing. We enabled the culture-fit between large corporates and tech-startups.

Passionate about unlocking talent & creating shared-value.

Regional Director

Whyguess

Why Guess is designed to enable Call Centres to convert more sales, increase efficiencies, reduce operational costs and deliver superior customer services via data-driven dashboards & targeted training.

Our secret sauce is combining 
1) Artificial intelligence (AI) - AI identifies patterns in our customer pipeline data that tells our call centre agents who to call at "specific times in the day" - i.e. times that a potential customer is most inclined to purchase. We applied advanced analytics to help us increase call centre efficiencies, offer better customer service and reduce costs.

2) Call Centre training - by applying our data-driven insights to agent training, helped us hone in on specific gaps that agents had and enhanced our agent scripts. Our online training targeted each agent's specific gaps, which increased our sales & customer satisfaction. 

"Why Guess" when you can use data-driven insights to enable your agents to outperform other call centre agents and achieve consistently better sales results. 

The company is a diverse mix of data scientists, call centre & online training experts working together to remove the Guess work out of call centre performance and consistently increase sales.

Why Guess was absorbed into Gijima Training Institute.

Sales Director & Co-Founder

Mediacor Solutions

At Mediacor Solutions (MCS), Akiva operated at the intersection between large corporates and tech startups. He led MCS DevOps and sales teams offering SaaS and enterprise-wide change management services. He developed strategic partnerships with an extensive global network of industry experts and C-Suite executives in the financial services, telecommunications and technology industries. He designed the SaaS Architecture, built and launched MCS learning platform. The platform allowed MCS to scale and integrated with complex enterprise software. 

Akiva's primary roles included:
-	Growth into new markets and trusted strategic partnerships across geographies  
-	Establishing the product-market fit and business models of a SaaS platform
-	Recruiting and leading top talent across geographies
-	Creating a trusted network of emerging technology experts

CEO & Founder

The SMEAnalyst

Using artificial intelligence to identify high potential businesses. The ultimate business compass, navigating businesses and stakeholders toward successful decisions, based on continuously updated studies from 38 countries spanning over 40 years. 

"This is business intelligence on steroids … a massive game-changer … Within minutes it goes to the heart of business success or failure … They provide speed-to-market which is essential in excelling within a globally competitive workforce." 
- Professor Rijamampianina (INSEAD, Duke CE)

Akiva’s primary roles included:
- Sales, marketing and revenue growth 
- Developing SaaS business model 
- Access to C-Suite executives and board members in financial services
- Identifying and building successful channel partners 
- Working closely with DevOps team

Boston City Campus & Business College

Akiva implemented a flexible and profitable EdTech platform, which gave Boston their competitive edge, able to quickly become the number 1 private education institution in South Africa - servicing over 20,000 students p/year. He had to quickly adapt and design new systems of operating for this fast-growing business that ensured effective and efficient ways of working in a highly regulated environment.

Primary roles included:
-      Implementation of a turn-key cloud solution that increased efficiencies & profits, whilst reducing costs 
-	Increased internal team agility whilst working closely with external regulators and industry experts
-	Lead the sales team
-	Global research and development of new technologies that enhanced learning
-	Developed higher education programs with multi-disciplinary experts

Director of Digital Learning

Akiva is Regional Director of ISTA South Africa, helping USA companies hire, manage, and retain top South African talent cost-effectively. He leads a customer-obsessed team that is high-performing, great to work with, and experienced.

Akiva has over 20 years of experience in accelerating business growth for global companies and new ventures across EMEA and the USA. He has a proven track record in offshoring, growing market share, and delivering superior customer services.

Akiva holds a master's degree in Innovation & Technology, is a TED Talk speaker, and a podcast host. He is passionate about unlocking talent and leveraging emerging technologies to work smarter, better, and faster.

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