Akshata Shetty's Linkedin Analytics

As a Customer Success Manager at ZingHR, a leading cloud-based human resource management software provider, I am responsible for ensuring the satisfaction, loyalty, and growth of strategic customers across various industries. I have a Customer Success Management Fundamentals certification from LinkedIn, and I leverage my skills in new business development, customer relationship management, and account management to deliver value and outcomes for my clients. With over 10 years of experience in the information technology and services industry, I have a proven track record of building and maintaining long-term relationships with key decision-makers, identifying and resolving issues, and driving revenue and retention through upselling and cross-selling opportunities. I am passionate about helping customers achieve their goals and optimize their use of ZingHR's solutions, and I collaborate with internal and external stakeholders to ensure a smooth and successful onboarding and adoption process. My mission is to create a positive and lasting impact for both my customers and my company.