Mehta Media

-Conduct market research, interview industry professionals, and analyze trends to confirm market fit for upcoming SaaS solutions, increasing user acceptance by 60%.
-Facilitate the creation and innovation of an end-to-end CRM (customer relationship management) system for lead and campaign management, backed by $250k investor funding, by working crossfictional with technical leads.
-Implement systems, people, partnerships and processes to scale to $5M in yearly revenue for the company, achieving profitability & 5x ROI for investors.
-Conduct A/B tests with CRM UX (user experience) and UI (user interface) designs + wireframes, value stack funnels, competitive placement, and marketing campaigns to enhance product development while negotiating trade-off decisions, resulting in a 75% increase in client retention driven by a 25% increase in client MRR.
-Create milestone schedules, PRD’s and keep deliverables on track, increasing workflow efficiency by 30%.
-Create and maintain project dashboards and metrics using Jira resulting in 45%+ increase in process workflow.
-Work cross-functionally with NPI and product marketing teams to develop product vision and strategy, define roadmap, personas, and user stories to execute marketing strategies on digital platforms including Google, Meta (Facebook), TikTok, Youtube, and Snapchat, resulting in a 30% increase in quarterly sales and revenue targets.
-Streamline client on-boarding with clear documentation resulting in a 35%  increase in customer satisfaction.
-Define KPI's to determine client marketing campaign success and communicate metrics through auto delivery with 100+ monthly clients, scaling channels to 10k+ follower avg per client.
-Recruit global talent to automate and expand the business to other market verticals facilitated by weekly sprints, resulting in a 50%+ increase in workflow efficiency, 30% increase in employee satisfaction, 20% increase in customer satisfaction and 25% increase in stakeholder ROI.

CEO & Co-founder/Head of Product

OUTLIER Mentality Health & Wellness

Helping individuals turn complex life matters into ideal life solutions through speaking, coaching, and listening.

Founder

Google

-Ideated & implemented E2E cloud programs for 35+ cross-functional leads, encompassing 18 Product initiatives (70% of OKRs).
-Facilitated weekly meetings with 30+ cross-functional stakeholders to define S&D metrics and plans to deliver on OKRs.
-Led S&D PM's in resolving conflicting priorities and technical constraints to align on strategy and execution.
-Worked cross-functionally with NPI leadership to plan and execute supply and demand strategies, offerings, and assess priorities.
-Created and implemented an end to end communication strategy for 7+ senior executives and project members.
-Developed workflows to increase efficiency and decrease process learning time using SQL, PLX, etc.
-Managed high revenue generating client orders and increased revenue by $10M to reach weekly quota.
-Communicated ad hoc product updates and technical dependencies to 24+ cross functional teams.
-Spearheaded product updates through historic data with the use of many internal tools (PLX, Cloudtop, SSH, etc.)
-Communicated product updates with cross-functional stakeholders through internal trackers, decreasing opex costs by $5M.

Program Manager/Supply Chain Operations Data Analyst II

-Audited weekly compliance reports of 150+ sales team members and provided performance updates along with compliance best practices, resulting in a 35% increase in compliance.
-Streamlined and enhanced reporting tools along with audit & review processes bringing efficiency up by 45%.
-Addressed any discrepancies & outliers within 24-hours, communicating to the appropriate stakeholders.
-Provided training to 120+ sales team members on process guidelines resulting in 75%+ increase in accuracy.
-Developed project milestones and assigned roles to team members for a new audit pipeline, reducing compliance team data tracking redundancy by 40%.

Project Manager/Data Analyst

Tesla

-Analyzed regional sales & delivery data to identify daily, weekly and monthly trends, allowing leadership teams to make business decisions 35% more efficiently.
-Collaborated with cross-functional team members to code and develop an internal regional tracker using Google Sheets and SQL, while systemizing the entire process for delivery reps, allowing for increased leadership visibility.
-Implemented strategic documentation processes, eliminating task redundancy and increasing workflow efficiency by 45%.
-Improved decision-making processes and reduced errors by 50% through automated statistics reporting tools.

Data Analyst/Document Specialist

Equinix

-Manages new and existing client installations, working cross functionally to deliver services in the agreed upon timeframe and according to client expectations. 
-Responsible for independently owning and resolving a wide range of standard client requests and account issues. 
-Responsible for owning and resolving non-standard client requests and account issues which may require manager or CSM guidance. 
-Responsible for client satisfaction for a portfolio of clients measured via client surveys and other methodology. 
-Responsible for owning and resolving tasks assigned by manager in support of accounts or projects associated with other CSMs portfolio of accounts. 
-Understands clients’ footprint and contractual agreements. 
-Professionally interacts with clients, building strong relationships. 
-Educates and orients clients in Equinix policies and procedures and client facing support and ordering systems. 
-Conducts client meetings. 
-Demonstrates proper and prescribed use of Equinix systems, tools and processes (e.g. case management, ticketing system, etc.) 
-Develops and maintains expertise on Equinix products and services. 
-Participates in departmental projects, prioritizing and completing assigned activities. 
-Develops and builds strong relationships with Sales, Operations and other cross-functional teams. 
-Supports Sales Team to eliminate their involvement in non-sales activities. 
-Demonstrates basic knowledge of IBXs.

Client Services Manager Intern

50+ active solar clients nationwide including SunRun, Powur, Titan, Trinity, and more.
$10m+ spent on digital ads over 3+ years in Solar.
Experienced in scaling solar business to 7 and 8 figures.
Satisfied clients in every state!

Dedicated to helping solar professionals generate leads, qualify them with their credit score, electric bill, etc., and book appointments directly to their calendar all on autopilot so they can focus on closing more deals and living the life they've wanted to, on their own terms.

Get started with us for free. Book a call here: www.mehtamedia.as.me
Check out our work here: www.mehtamedia.com

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