Pearson

Software Engineer

• Successfully orchestrated migration to PAFLight in .NET, a pivotal move replacing legacy PAFHub (Integration) service by eliminating need for a persistent database.
• Streamlined UI complexity of Assessment Creation flow by 75% within XL application by creating a redesigned React UI and seamless integration of Java Spring Boot BFF APIs.
• Efficiently minimized development efforts by 50% by creating reusable UI components using Storybook.
• Enhanced performance and improved security by leading the upgrade of XL application from jQuery 1x to 2x.

Key achievement: 
• Significantly reduced operational costs by playing a key role in decommissioning the legacy PafHub service.

Associate Software Engineer

• Worked on a successful spike to execute a migration from Universal Analytics to Google Analytics 4 in the XL application.
• Mitigated security vulnerabilities identified by Checkmarx through comprehensive analysis and successful remediation efforts.
• Resolved integration issues for multiple interconnecting components/services in lower environments, optimizing the effectiveness of quality testing processes.
• Performed root cause analysis for reported critical issues to identify bugs and rolled out fixes on the injection roster.
• Offered monitoring support for XL servers during Performance tests to assess the scalability and stability.
• Supported Production releases, ensuring smooth deployment and efficient functioning of XL servers.

Software Engineer Intern

OAZIS

•	Led a two-member team and developed a POS system in Java Swing with a simplified interface for local businesses.
•	Successfully managed the OAZIS POS project with 7 to 10 clients, providing tailored solutions to meet their specific needs and requirements.
•	Identified new business opportunities, including exploring untapped markets, potential clients, and innovative products and services.
•	Established and nurtured relationships with local and international clients, ensuring satisfaction and long-term partnerships.
•	Conducted successful negotiations and secured profitable contracts, driving business growth.
•	Efficiently managed project operations, ensuring on-time delivery within budget constraints.

Key achievement:
•	Recognized by clients for its intuitive design, simplifying operations even for individuals with limited technical proficiency.

Software Developer and Co-Founder

Peacock Business Solution 

•	Volunteered as a web developer for a period of 6 weeks in an exchange program facilitated by AIESEC in University of Colombo and AIESEC in Arab Academy for Science and Technology Cairo.
•	Worked on various website projects for local clients in Egypt.

Web Developer

Dialog Axiata PLC

•	Experienced in Customer-Relationship Management (CRM) software for monitoring customer interactions and data.
•	Skilled in organizing and managing vendor relationships using CRM software.
•	Efficiently manage customer concerns to ensure positive customer relationships with the organization.
•	Interact directly with customers through digital channels to listen to their concerns.
•	Resolve problems and address customer issues effectively.
•	Recommend products and services based on the individual needs of each customer.

Customer Service Associate

Dynamic Full-stack Engineer with 4+ years of experience in startups and global organizations, backed by an AWS Certified Developer - Associate (DVA-C02) certification. Proven ability in proactive problem-solving, including a track record of resolving production incidents. 

Proficient in project leadership, team mentoring, and collaboration across diverse time zones. Committed to delivering high-quality enterprise software systems and applications while staying at the forefront of technology trends.

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