Payvmnt

Payvmnt is a platform that builds better routing and mapping software by capturing driver intelligence in real-time. Powered by drivers for every driver. Our network of driver intelligence unlocks optimization and efficiency when it comes to Last Mile Delivery.

Founder & CEO

Our fully integrated platform connects unused spaces within cities to e-commerce companies and provides the technology to enable fulfillment from these spaces. Ohi allows you to extend your brand experience from checkout to box opening, with Ohi’s same-day and on-demand delivery. Our partnerships mean you can do away with cardboard delivery boxes, making your customers feel special with presentation bags, or by not using packaging at all.

City Operation Manager

Amazon

•	Reported to the Regional Operation Manager by directing best-in-class operational practices reaching 1,500 weekly customers; generated $1M in monthly sales

•	Boosted sales from $150K to $250K weekly within three months; reduced waste from $1,000 a week to $400 a week 

•	Exceeded KPI benchmarks for five NYC locations pushing out 100K units weekly; supervised and trained 150 to 600 staff positively impacting CRM 

•	Performed end-to-end operations, including strategic planning, order fulfillment logistics, P&Ls, cost accounting, process improvement, workflow design, expense tracking, procurement and inventory control, and asset management with a focus on world-class quality and productivity, achieving “perfect delivery rate”

•	Served as liaison between Amazon and Whole Foods; conducted trainings on new concepts for regional teams and negotiated change management protocols 

•	Human resources task included recruitment, on-boarding, heavy terminations, and diversity and inclusion trainings; positioned staff for leadership promotions 

•	Monitored over 15 reports covering sales, general ledger, regional operations, forecasting, improvement analysis, quality, auditing, staffing, etc

•	Co-authored on-boarding material and redesigned training programs; handled administration for all 600 associates

3P Regional Area Manager (Whole Foods Market)

Traveled around the United States to launch Amazon Prime Now/Whole Foods operations.

Prime Now Launch Manager (Whole Foods Market)

• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.

• Partnering with the management team to establish and maintain quality control standards.

• Proactively identifying and leading process improvement initiatives and Lean tools.

• Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor.

• Leading and developing a team of Amazon associates

• Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed.

• Ensuring procedures are followed for building security and product loss prevention.

• Creating, managing, and supporting recognition and communication programs.

Area Manager

•	Fostered team work culture; motivated, led, and coached 200 associates in Pennsylvania and Connecticut to streamline order fulfillment and operations

•	Optimized productivity and efficiency through data-driven decisions and analytical problem-solving increasing safety, quality, and employee performance by 40%

•	Rigorously identified and headed process improvement initiatives affecting order picking; heavy project planning and creation of operational infrastructures 

•	Single handily executed on time order logistics coordination meeting customer promise expectations driving outbound/quality assurance department’s KPIs

•	Reduced inventory defect rate by 25% through relentless audit data aggregation of staff and systems learned from quality assurance and inventory control depth

•	Took ownership of employee complaints, incidents, investigations, hiring, and firing; developed and launched associate/employee of the month reward program 

•	Maintained compliance according to security and loss prevention standards; rolled out corrective action plans; implemented quality policies and procedures 

•	Communicated and adhered to all safety programs and OSHA compliance to ensure a safe work environment for all associates; decreased injuries by 15% 

•	Compiled and analyzed daily audit reports, end of shift, quality, head count balance reports; worked cross functionally with 10+ complex departments  

Reported to the operations manager by overseeing day-to-day warehouse operations pushing out $100M in annual sales from 10K customers weekly

Main Street Hub

Main Street Hub is the voice of more local businesses than any other company. Utilizing our proprietary technology, we offer a unique “do-it-for-you” marketing platform that integrates social media, customer reviews, web, and email marketing to help local businesses get more customers and keep them coming back, while saving them valuable time. Our team of dedicated, bright, positive people from all backgrounds is on a mission to create thriving local economies and help merchants and customers discover community.


• Effectively educate prospective clients on the benefits of the product while simultaneously achieve aggressive selling goals set by mentors and supervisors.

• Acquire leads by productively making 100 cold calls a day while having direct contact with clients.

• Manage clients using Salesforce.com CRM system to move clients through sales pipeline.

• Provide efficient, courteous customer service and assist in all aspects of product offerings and services.

Inside Sales Consultant

Toxicology Consulting Group

Toxicology Consulting Group, LLC was founded and is comprised of Toxicologists with 10+ years of Laboratory and Toxicology experience. We specialize in Lab start up, Liquid Chromatography/ Mass Spectrometry (LC/MS) instrument validation and method development as well as other services needed in Confirmation Laboratories. TCG consultants will provide you with on-site assistance in setting up your LC/MS testing and developing the standard operating procedures (SOP) enabling the laboratory to initiate testing sooner and reduce start-up costs. Our consultants are well versed in the intricacies of both small and large laboratory environment


• Managed all changes to the project scope, project schedule, and project costs using appropriate verification techniques

• Assisted in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Instructed the company in improving their understanding of cost/labor analysis by demonstrating productivity equations.

• Successfully coordinated the execution of the company’s customer base and market segment through emails and professional networking which in turn increased exposure.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects

Project Manager

Stony Brook University Athletics Department

The Intercollegiate Athletics Program will provide young men and women unique opportunities for learning not found in the other academic environments of the University. The Intercollegiate Athletics Program embraces the NCAA's principles of sportsmanship and ethical conduct, and in so doing provides the Student-Athletes who are a part of the Intercollegiate Athletics Program with opportunities to develop positive character and leadership qualities through competitive sport participation and community service.The Intercollegiate Athletics Program is committed to achieving academic and athletic excellence and to promoting the general welfare of its Student-Athletes. 


• Efficiently closed sales call in the pipeline followed by processing ticket order forms after each closing sale.
 
• Orchestrated the coordination of half time events with local community club/organizations.

• Effectively distributed up to 500 will call tickets to home and away ticket purchasers while simultaneously prompting future Stony Brook Athletic events.

Fan Development Intern

DAL Global Services, LLC

Delta Air Lines Global Services (DGS), a wholly owned subsidiary of Delta Air Lines, is an Authorized Training Center with the International Air Transport Association (IATA) and through the DGS Aviation Security Training and Consulting Group offers training in Aviation Security. Threat and Risk Analysis for Air Carriers and Airports and Consulting in Air Carrier and Airport Security matters are also services offered by DGS. Delta Global Services (DGS) provides staffing services, professional security and training services and aviation solutions to more than 30 corporations in more than 50 locations in North America. Our focus on leadership, training, safety, and efficiency results in the quality performance you expect.


• Ensured a safe work environment by following all ATS rules and regulations regarding the work place. 

• Marshaled inbound aircraft into ramp area of assigned gate. 

• Unloaded passenger baggage, cargo and mail from aircraft bins while plane is parked at the gate on to bag carts. 

• Delivered loaded bag carts using tugs to bag room and unloaded bag cars on to conveyor belt which brought the bags to the carousals for passenger pick up. 

• Delivered bag carts of mail to airport post office and picked up loaded carts for out going flights. 

• Delivered bag carts of cargo to the cargo area and picked up loaded carts for out going flights. 

• Serviced aircraft lavatories.

• Serviced aircraft water tanks to ensure there is enough drinking water on the plane.

• Performed assigned administrative duties on a voluntary basis (e.g. GSE fluid inspections and appearance, FOD walks, washing equipment and removing trash from ramp area).

Ramp Agent

Laser-focused and pressure-driven business management professional with a rich project management background covering the retail and supply chain industries. Known visionary and big-picture thinker with a solid track record of executing large-scale operational transactions encompassing strategic planning, heavy process improvement, sales operations, intense reporting analysis, leadership, HR management, and risk mitigation. Highly skilled in high-pressured customer service, project planning and coordination, inventory control, team development, and conflict resolution. Possesses the ability to lead cross-functional teams with acute attention to detail with a focus on efficiency and system building. Execute projects with speed, accuracy, and exceptional service.

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