Alain Hyppolite: The Quiet Leader

Quietly leading with kindness, balance, and bold strategy: making business human again.

Content Creator & Writer

City of Ottawa

Manager, Client Services

Associate Director, ServiceOttawa

Manages the development & delivery of ServiceOttawa’s in-person & courthouse programs, services, projects and operations by establishing objectives and service standards consistent with corporate vision.

Manager, Counter Services

Program Manager, Citizen Services

Oversee, develop and improve world-class customer service delivery in the City of Ottawa's municipal service centres and various back-end channels.

Coordinator

Managing front-line operations in the City of Ottawa's east-end municipal service centre.

Supervisor

Knowledge of, and ability to, precisely administer City of Ottawa policies and procedures, including legislation associated with the Vital Stats Act, the Municipal Freedom of Information Act,  the Marriage Act, the Civil Marriage Act, the Building Code Act, the Planning Act and the Municipal Act amongst many others.

Various Client Service Representative Roles

Quietly leading with kindness, balance, and bold strategy: making business human.

I don’t believe in loud leadership. I believe in real leadership.

I write for the quiet ones who know they’re powerful. 

The ones who want to lead with integrity, calm, and conviction without selling their soul to corporate BS.


⚠️Please note that this is my personal LinkedIn page and that the opinions, views and comments expressed on my LinkedIn page are expressly mine and do not reflect those of my employer.⚠️

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