Abellio London

As a Rail Replacement Coordinator, I supervise and coordinate the safe and timely operation of rail replacement bus and coach services for TFL  companies. I ensure the safety and satisfaction of the passengers, my colleagues, and the public. I work closely with the project manager, engineers, contractors, and other stakeholders to deliver effective rail replacement solutions. I have excellent communication, customer service, and problem-solving skills. I adhere to a strict zero tolerance drink and drugs policy.

Customer Service Coordinator

First Travel Solutions

I will be working as a Rail Replacement Coordinator for the South Western Railway, Great Western Railway and Avanti West Coast.

Rail Replacement Coordinator

South Western Railway

Interacting with customers.
 Giving information of service, timetables etc.
 Providing guidance and information to passengers.
 Helping customer to buy tickets or top up oysters at the station.
 Evacuation of crew and customers in emergency circumstances.
 Dealing with situations during disruptions, fatality etc.

Customer Service Assistant

STM Group (UK) Ltd

Security Officer

Interacting with customers.
 Giving information of service, timetables etc.
 Providing guidance and information to passengers.
 Helping customer to buy tickets or top up oysters at the station.

My name is Al Amin. Anything I share in my account is my personal opinion. I will try to share videos, articles and pictures which are beneficial but if I share anything wrong please forgive me.

Taplio

Al Amin Ahmed's Linkedin Analytics

Al Amin Ahmed

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