Intercom

• Led the scaling of Intercom's startup programs, primarily focusing on driving demand. Delivering 50% year-on-year growth in FY25. 
• Drove a high cadence of startup community activity with events and activations to lay foundations for further growth.
• Collaborated with cross-functional teams to improve the programs and the customer experience through them.

GTM Startup Programs, Senior Manager

• Managed acquisition of high-growth companies through growth marketing programs, fostering partnerships with VC firms and accelerators.
• Enhanced customer experience through program management, increasing revenue from program alumni in collaboration with sales.
• Launched Intercom's Dealbook, providing $200k+ savings and perks to startups.

Startup Partnership Manager

Member of the cross-functional team working at the intersection of Product, Sales & Marketing. Focused on building awareness for Intercom's AI [artificial intelligence] Agent, Fin among founders and customer service leaders globally.

AI Go-To-Market

IDA Ireland

Worked with high-growth companies in San Francisco Bay Area to serve international markets and leverage Ireland for international growth. 

Provided advisory and consultative services to C-Suite leadership teams on European expansion, providing guidance on international workforce planning, location strategy, cross-border investments, and negotiating economic development incentives. Following a solution-based approach, developed a deep understanding of client needs, working across management teams, diverse industries, company profiles, and partners; to deliver positive outcomes and successful projects.

Vice President of Emerging Growth Companies

Partnering with potential and existing international investors to help them establish or expand their operations in Ireland. Dealing directly with C-suite and senior executives at Technology companies based in California, Washington, Oregon, Colorado, Wyoming, Montana, Idaho and British Columbia.  

In conjunction with my team, we delivered 15+ projects and 2000+ jobs.

Vice President - Technology Division

OnePosting

Opened OnePosting’s Toronto office in September 2012. I was responsible for the management of all sales and business development operations in Canada. OnePosting is an Irish Fintech company providing an electronic invoicing platform.

Vice President of Sales

Build market position by locating, developing, negotiating, and closing business relationships.

Business Development Manager

MCG Promotions

Established the business in my first year of university, providing marketing consultancy to key clients.

Founder

Startups @ Intercom

Driving Intercom’s startup programs towards best in class. 

Partnering with Venture Capital firms, Angel Investors, Accelerators, and Incubators to bring Intercom's startup program to their portfolio companies and community. 

Focused on growing and supporting our community of global founder's and founding teams of early stage (pre-seed, seed and series A) companies as they establish their customer service and scale their customer relationships. 

My experience has been in partnerships and business development with a track record in market development, relationship building, and stakeholder management.

Early in my career, I set up the first international office in Toronto for OnePosting, a cloud-based invoicing startup, and experienced first-hand what is needed to establish in a new market. I then spent seven years working for IDA Ireland, helping US west coast Series B+ technology companies scale their European operations with teams in Ireland. 

I’m a reliable team player with a strong work ethic, and an entrepreneurial spirit. 

We stood up an executive dinner program with 10 dinners and 82 guests this quarter. Here is the playbook. I'd welcome your suggestions on what makes a great dinner. 

Intercom

Alan Mc Glinchey

This quarter we delivered a new executive dinner program designed to bring senior leaders together around becoming AI-first companies. This post is a 

Open article: How we stood up an executive dinner program with 10 dinners and 82 guests this quarter by Alan Mc Glinchey • 5 min read

How we stood up an executive dinner program with 10 dinners and 82 guests this quarter

We’re hosting an event for sellers in San Francisco. If you’re thinking about how to accelerate your sales career in an AI-first world, join us and hear from Megan Killion, Shane Weiss & Tucker Kelley

Link in the comments

I was chatting through some planning/docs with ChatGPT this afternoon, then switched tabs and forgot about it. Some time passed and I sneezed and my computer said, “Bless you.” I nearly jumped out of my chair.

Thankful I’ll be back talking to humans for the coming days.

What are the top conferences for early stage startups in 2026?
Here’s the long list we’ve pulled together.
Which three would you prioritize, and what should be added?

 CES, Las Vegas
 Step Conference, Dubai
 SXSW Innovation, Austin
 NVIDIA GTC, San Jose
 START Summit, St. Gallen
 Fintech Meetup, Las Vegas
 HumanX, San Francisco
 Miami Tech Week, Miami
 SaaStock USA, Austin
 Tech eu, London
 Startup Grind Conference, Silicon Valley
 Stripe Sessions, San Francisco
 Web Summit Vancouver, Vancouver
 SaaStr Annual, San Francisco
 London VC Summit, London
 Dublin Tech Summit, Dublin
 Boston Tech Week, Boston
 New York Tech Week, NYC
 London Tech Week, London
 RAISE Summit, Paris
 Founders Forum, London
 GenAI Week, Santa Clara
 AI4, Las Vegas
 Colorado Startup Week, Denver
 Dreamforce, San Francisco
 INBOUND, Boston
 The AI Conference, San Francisco
 TED AI, San Francisco
 Sifted Summit, London
 SF Tech Week, San Francisco
 LA Tech Week, Los Angeles
 SaaStock, Dublin
 TechCrunch Disrupt, San Francisco
 Money20/20, Las Vegas
 Cerebral Valley, San Francisco
 Slush, Helsinki
 Web Summit, Lisbon
 AI Summit NY, New York
 AWS re:Invent, Las Vegas
 Pioneer, TBA

Congrats Gamma. 70 million users. Gamma has a 100% Fin involvement rate and a 72% Fin resolution rate. This is what scaling looks like today: growing faster without adding headcount at the same rate.

Today, as shared by The New York Times, we’re announcing two things:

>Our Series B at a $2.1B valuation led by Sarah Wang at Andreessen Horowitz.
>Reaching $100M ARR, profitably, with a team of just 50 people. That's $2M ARR per employee.

PowerPoint was invented before the first website, before the Game Boy, before the Berlin Wall fell.  

But Gamma, and our 70 million users, are proof that an AI-native company can disrupt a category everyone assumed was won. 

30 million gammas are created every single month, as we fight hard to become a new standard for communication.

But we’re not stopping. We’re expanding our plans for businesses. We’re building out a full visual storytelling platform. And today, we’re releasing our API to the general public. So you can plug Gamma into wherever work happens.

And to celebrate, we’re also sharing our first ever prompt guide backed by research into how our most successful users use Gamma to automate presentations, websites, and content in minutes.

Fin by Intercom is in good company. 60% of Tier 1 VCs use GetProven; they have strong visibility into what tools startups in those portfolios are choosing.

We help VCs, PEs, banks and governments to connect entrepreneurs with buyers.

AI tools gaining the most traction right now, based on recent patterns across high-growth, venture-funded companies. 
 
1.	ChatGPT — The default AI assistant for productivity, writing, and ideation.
2.	OpenAI API — The API backbone powering thousands of AI-first products.
3.	Anthropic (Claude) — Enterprise-grade LLM built for accuracy, reliability, and safety.
4.	Intercom Fin.AI — AI customer-support assistant built directly into Intercom.
5.	Hugging Face — The community hub for models, datasets, and everything AI development.
6.	Fireflies.AI — Automatically records, transcribes, and summarizes your meetings.
7.	Otter.AI — Real-time meeting transcription and smart notes for teams.
8.	Perplexity AI — An AI-powered research and knowledge engine trusted by founders.
9.	ElevenLabs — Ultra-realistic AI voice generation for content and media.
10. Midjourney — High-quality generative art for visuals, branding, and creative work.
11. Descript — AI video/audio editor that lets you edit footage by editing text.
12. Copilot AI — AI-powered sales enablement, lead scoring, and personalized outreach.

Matt Vail Perplexity ElevenLabs Anthropic Midjourney Otter.ai Descript Microsoft Copilot Hugging Face Fireflies.ai Intercom Alan Mc Glinchey Marc Manara

The San Francisco jury duty process clearly hasn’t heard of AI agents, or noticed that software exists. 📋🦥

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