Alan Meachum

AP Emissions Technologies, LLC

System Administrator

Information Technology Support Engineer

IPM Computers, LLC

* Diagnosed and resolved complex networking issues, managing IP conflicts, Active Directory, and onboarding users across various business software like QuickBooks, Office 365, and specialized applications.
* Led process improvements within the first 3 months, auditing the billing system to increase monthly recurring revenue by $2,500 and streamlining client onboarding through SOPs.
* Created and maintained technical documentation and SOPs, being a top contributor on the documentation leaderboard, enhancing team efficiency.

PEMA.io

* Leveraged Asana to manage and delegate tasks, ensuring project deadlines were met while utilizing Agile methodology to break down a 10-week onboarding program into manageable weekly objectives.
* Conducted data analysis with Excel to identify and resolve underperforming marketing campaigns, optimizing A/B testing strategies and collaborating with account managers to enhance client experiences.
* Provided sales feedback directly to clients, offering guidance and support to account managers to ensure successful project completion and alignment with client needs.

Client Success Manager/Project Manager

Interact Software

Managed a portfolio of 100+ potential clients, achieving an 80% conversion rate and contributing to $800k in potential revenue through effective outreach and onboarding strategies.

Internal Communications Consultant

15Five

Engineered lead generation strategies resulting in a 80%+ booking rate, contributing to a $1M+ potential pipeline through proactive outreach and targeted messaging.

Sales Development Representative II

Smart Home Experts LLC

Led operations and managed a team of 5 employees, achieving $750k in annual revenue while navigating inventory management challenges and fulfilling high demand during the pandemic through effective problem-solving and client needs assessment.

Owner

Marketing whiz by day, Sales ninja by night | Empowering Sales and Marketing Professionals with Industry insights and strategies | CSM @PEMA.io

I’m an IT professional with a passion for optimizing systems and solving complex technical challenges. With a strong background in troubleshooting, network management, and improving operational efficiency, I help businesses streamline their tech to work smarter, not harder. Whether it's supporting clients, managing IT infrastructure, or implementing new solutions, I focus on delivering practical, reliable results. Always eager to learn and adapt, I stay on top of the latest industry trends and thrive in environments where I can drive meaningful impact.

Professional Musician

Be able to display a professional level of musical talent from training and experience. Have a thorough working knowledge of the congregation’s worship services and a theological understanding of church music. Be able to communicate well and in a friendly manner with the pastors, worship team, music committee members, fellow employees, church choir, praise and worship team, and members of the congregation.

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