LinkedIn

Account Director

→ C-level customer relationship
→ Engage with clients through a consultative sales approach to better understand their business goals, issues, strategies, and priorities to deliver a value-added business solution
→ Consultative selling of SaaS, and PaaS platforms
→ Manage & develop relationships with clients by developing a thorough understanding of their business challenges and objectives, and providing innovative solutions
→ Drive the successful onboarding of Red Hat software to help customers realize the business value of our partnership and offerings
→ Identify key land opportunities and develop the most mature expand use cases

Red Hat Account Manager at IBM - SPGI & Nordics 

→ Performing the highest outbound activities for IBM commercial clients in the team.
→ Collaborating with IBM and Red Hat sellers to up-sell and cross-sell within different departments
→ Building up internal and external networks and collaborating with channel partners

Red Hat Business Development at IBM - SPGI

CarGurus

→ Driving CarGurus revenue growth through structured outreach activity via Sales Navigator, Outreach.io, emails, cold calling & Inbound. 
→ Developing a new market by designing and delivering strategic initiatives toward its monetization and educating the clients within the processes of the platform.
→ Building the market strategy to grow the Spanish Market identifying and qualifying the right opportunities within the country. 
→ Collaborating cross-functionally with Marketing, Product team and Customer Success.
→ Responsible for developing a new emerging market – Prospect, nurture and acquiring new partners to reach more dealers and grow car inventory on the website
→ Successfully using Salesforce reports identifying trends and opportunities in specific country locations
→ Onboarding and educating new clients regarding the platform features
→ Supporting other team’s workloads and creating new learning material for newbies

Business Development

✔️ CPL onsite Facebook

→ Providing support and responsible to lead the Spanish & LATAM team on policy
→ Attending weekly sync meetings to ensure team alignment
→ Keeping the team up to date with new flows and policies by organising refreshers, shadowing, or retraining for reps and 1to1 sessions.
→ Follow up on the results on quality within the team & Action Plan Implementation
→ Organising and conducted workshops on the different ramp up areas for the new Coach SME ́s.
→ Coordinating shadowing sessions for new hires and monitoring ramp up.
→ Proposing and coordinating new policy and coaching-related initiatives within the CPL Coaches TEAM.

✔️Increased team quality by 18% during the first 30 days
✔️Achieved 98% productivity target
✔️Enabled the team to reach 98% of quality bonus

SME Coach

✔️ CPL onsite Facebook

→ Review, report and flag social media content and harmful accounts online that negatively affect millions of users worldwide.
→ Enforcing the company's term of use by carefully monitoring reports of abuse on the site. 
→ Analysing relevant data, researching emerging trends and inefficiencies in order to develop ways to improve the overall user experience. 
→ Cultural understanding of the Spanish & Latin American market

✔️ Best productivity of the month award 
✔️ Best quality of the month award

Community Operations Analyst

Universidad Iberoamericana, Ciudad de México

→ Introducing policies and practices that focus on the performance increase of the start-up.  
→ Participating on projects resulting in building a competitive advantage. 
→ Assisting the client, by telephone, e-mail, scheduling appointments and other administrative tasks

Taplio

Alba Saleta Lema's Linkedin Analytics

Alba Saleta Lema

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Taplio

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Alba Saleta Lema

Want to drive more opportunities from LinkedIn?

Alba Saleta Lema's Linkedin Analytics