Albert Fan

Taking some time to travel, kickbox, angel invest, and consult before exploring startup ideas.

Something(s) New

Pilot.com

Currently Series C; last valued at $1.2B; backed by Sequoia, Whale Rock, Index, Bezos Expeditions, and others.

Pilot powers the financial back office (bookkeeping, tax, CFO services, controller services, and more) for startups and small businesses. When you work with Pilot, you get a team of finance experts, supported by software, who take the work off your plate and serve as a thought partner as you grow.

My team is responsible for building, running, and scaling our GTM engine to accelerate revenue growth.

Head of Revenue Operations and Strategy

BetterUp

Joined at Series C, currently Series E; last valued at $4.7B; backed by ICONIQ, Lightspeed, and others.

The BetterUp experience brings together world-class coaching, AI technology, and behavioral science experts to deliver change at scale — improving individual resilience, adaptability, and effectiveness.

I joined as the second full-time strategy hire and led projects and teams across product strategy, GTM, finance, operations, and priority initiatives for the steering committee and board.

Strategy and Business Operations + Office of the CEO

Sanar

Supporting and enabling doctors and other healthcare professionals throughout their academic and career journeys. https://www.e-sanar.com.br/

Co-located with the team in Salvador, Brasil and helped kick-off their Series B, announced April 2020.

Advisor

McKinsey & Company

High tech, banking; strategy, GTM, customer experience

Senior Business Analyst

Rotation with McKinsey's product incubator and seed fund, helping internal teams build new SaaS startups (aspiring McKinsey Solutions) and secure funding. Coached founding teams around the world through customer discovery, design-thinking sprints, prototyping, user testing, product road-mapping, and MVP development.

New Ventures

Business Analyst

W. L. Gore & Associates

Led lean startup/customer discovery efforts, technology assessment, and user trials within the consumer GORE-TEX® space to prove out new technologies for new markets.

Served for two years on Gore's East Coast Diversity Council, leading initiatives for millennial and minority recruiting and career development.

Innovation Technical Lead

Developed new protective apparel products for military, structural firefighting, CBRN defense, arc-flash rated rain-wear end users.

New Product Development Engineer

Guest Researcher

University of Pennsylvania

Built, tested, and improved nanocrystal thermophotovoltaic devices with classmate Zack Vrtis as a member of Professor Christopher Murray's lab (https://sites.sas.upenn.edu/cbmurray/)

Senior Design Project won the William R. Graham Materials Science and Engineering Second Place Award

Researcher, Murray Group

Head of RevOps & GTM Strategy at Pilot.com

I focus on growth/GTM, product, business operations and culture/company building. My background spans product development, management consulting, and operating roles at hypergrowth SaaS startups. I also advise founders on building out revenue operations and developing GTM-focused products.

My main interests outside of work include muay thai (Thai kickboxing), skiing, hiking, and learning Brazilian Portuguese.

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