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Global Program Manager | Digital Transformation | Supply Chain | Change Management Results-driven Global Program Manager with over 19 years of experience leading cross-functional teams and managing large-scale business and operations digital transformations. Specialized in Supply Chain, Change Management, and Process Optimization, with a strong track record of delivering strategic initiatives on time and within budget. Proficient in Agile, Waterfall, and Lean Six Sigma methodologies, ensuring excellence in project execution and alignment with business objectives. Skilled in driving efficiency, optimizing processes, and enhancing customer experience through data-driven decision-making. Core Competencies: Digital Transformation & Innovation – Implementing cutting-edge solutions to enhance business operations. Analytics, Big Data & Business Intelligence – Leveraging data insights for informed decision-making. Supply Chain & Procurement – Expertise in WMS, TMS, Order Management, and Planning systems. IT & Operations Management – Driving efficiency across global teams and technology initiatives. Customer Experience & Change Management – Ensuring seamless transitions and user adoption. Industry Experience: Extensive experience across IT, Retail, and Manufacturing, working with global leaders in eCommerce, Healthcare, Transportation, Energy, Food & Beverages, Pharma, and Fishing, among others. Having managed high-budget programs for diverse clients, I have developed expertise in multiple roles, including IT Management, Customer Success, Delivery and Client Partnership, Sales, Pre-Sales, Marketing, and Social Media Strategy. I bring a unique blend of technical knowledge and business acumen, allowing me to adapt quickly to new challenges and drive strategic growth. My leadership and collaborative approach have strengthened my ability to manage complex initiatives while fostering innovation and transformation. Passionate about AI, Social Media, eCommerce, and Online Marketing, I actively engage in these areas as part of my professional development.
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