Datadog

Sr. Customer Success Manager

- Partnered with Finance, Sales, Legal, PM teams to ensure seamless customer onboarding and retention
- Built and nurtured long-term customer relationships with C-Level Execs, driving trust and satisfaction
- Owned the full sales cycle for growth opportunities within existing accounts, negotiated contract terms and overcame pricing objections to drive upsells and cross-sells
- Advised customers on best practices to maximize value from solutions
- Identified usage trends to mitigate renewal risks and increase adoption

Commercial CSM

- Led full sales cycle from prospecting to close, driving net-new logo acquisition
- Developed deep product expertise to deliver impactful technical demonstrations
- Strategically engaged CTOs, IT leaders, and technical end-users to uncover opportunities
- Partnered with Sales Development Representatives to optimize top-of-funnel activity
- Consistently exceeded quota in a fast-paced, highly technical sales environment

Commercial Account Executive

OneTrust

- Responsible for strategic account development, lead generation, and
management of enterprise organizations
- Proficient in outbound sales prospecting and pipeline generation
- Developed clientele by networking to find new customers and generate
lists of prospective clients
- Worked with multiple stakeholders within organizations
- Collaborated with team members to optimize processes and create a more
effective team

Enterprise BDR

BGS Law, LLC.

- Applied for a competitive school-sponsored fellowship to receive funding for an internship with BGS Law, LLC.
- Drafted complaints, petitions, subpoena requests
- Researched Maryland Statutes and Codes
- Culled through discovery during trial preparation and outlined exhibits for trial
- Assembled binders of trial exhibits 
- Scheduled meetings with clients, assisted in their trial preparation

Intern and Apex Fellow

Law Offices of Ellen L. Lee, LLC.

•	Met with and managed clients to prep for trial, receive and coordinate document production, exchanges, and deliveries of over 20 cases
•	Generated and sent invoices, received, recorded, and processed payments 
•	Scheduled meetings and corresponded with the court, clients, and vendors
•	Obtained and copied various court documents
•	Prepared pleadings, transcripts, and discovery materials for trials, depositions, and hearings

Operations Manager

International Rescue Committee

- Applied for a competitive school-sponsored fellowship to receive funding for an internship with the International Rescue Committee’s Volunteer Coordination department
- Helped create a new model of recruitment at the IRC Sacramento office to be taken national and used at IRC offices all over the country
- Corresponded with candidates about deadlines for resumes and cover letters, dates for general orientation, available positions, and what they were interested in
 - Interviewed 16 potential interns and volunteers for positions
- Maintained the several systems used for tracking over 70 interns and volunteers as well as updating their information
- Corresponded weekly with a Fellowship advisor to reflect on and present the experience to the campus community

Volunteer Coordination and Donations Intern and Apex Fellow

Law Offices of Ellen L. Lee

- Organized binders of discovery, correspondence, and pleadings
- Obtained and copied various court documents
- Answered phones and scheduled meetings with clients
- Brought out necessary documents before depositions and hearings

Law Intern

Ambitious and goal-oriented individual seeking opportunities to learn and grow in sales. Demonstrated academic record of achievement and tenacity who is passionate about anything I put my mind to. I'm eager to join a great sales team and contribute to an organization that cares about the people it employs and the people it serves!

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