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Global Head of Sales Operations

Ebsta

Built and ran a team providing all customer facing technical roles to the revenue side of the business, including Sales Engineering, Implementations, Enablement and RevOps Consultancy.  Consulted with enterprises like Informa & Randstad, as well as hyper-growth scale-ups like Copado, Impact & Pendo.

Our RevOps consultancy focused on delivering clear and quick value to our customers across their go to market functions, and helping optimize their revenue engines, with a focus per engagement on either pipe gen, pipeline management or retention and expansion

Head of RevOps Consultancy

Oversaw all Implementations and led QBRs for our top 2 tiers of customers, and all customers using our flagship service, as well as provided all Sales Engineering for EMEA, APAC and NAM.

Head of Solutions Engineering

Appsumer | Unified Analytics for Performance Marketing 

Lead the Implementation team across the business, building out and improving processes and workflows, to increase our speed and accuracy of onboarding.

Senior Implementation Manager

Ran a small team overseeing Implementations for half of the business, while providing Customer Success services for these clients, maintaining a 100% retention rate, while upselling 60% to a higher usage plan.

Customer Success Manager

Ran, strategized and presented Marketing campaigns for the agency arm of an early stage mobile marketing SaaS start-up.

Senior Performance Executive

Supported and optimised Marketing campaigns for the agency arm of an early stage mobile marketing SaaS start-up, as well as providing Technical Support to our Customers.

Performance Executive

The Good Book Company Limited

The print buyer for a medium sized publishing house spending over £500,000 annually on a range of books, DVDs, marketing and packaging materials.
Also supported the eCommerce website optimisation, using Google Analytics for analysis, testing and optimisation.

Print Buyer

Spotlight UK

Running the head office of a small UK charity, while also overseeing the IT, Website and doing some marketing.  Took up the position after a few months of volunteering at the centre.

Centre Manager

TxRx Communications Ltd

Part time role helping to grow a local start-up business that offers high speed broadband wirelessly to remote areas. Tasks involved installation, customer service and strategic development planning.

Service Engineer

UCCF

Working for a charity, developing and equipping six University Christian Unions (CUs) in South East London. This mainly included working to grow the size and reach of the CUs, and aid and support the students’ development.

Staff Worker

St Helen's, Bishopsgate

Working on the leadership of a large church in the City of London. Primary responsibility was to run a number of programmes and events to train and support young professionals in their personal development.

Associate

Dstl

Year placement with the key project being the research and writing of a procurement recommendation, with accompanying presentation.

Year in Industry Placement

A first principles problem solver and results-oriented RevOps leader, comfortable working across the customer life cycle, in both high growth and established SaaS businesses.  Focused on maximising value delivered from both people and tech stack by building smart, scalable and measurable processes, to enable continuous optimization and data-driven decisions, resulting in predictable and consistent revenue growth.

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