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I’m an Executive Leader with strong management acumen and a deep understanding of what motivates people. A proven track record of success managing people and operations resulting in increased efficiency and productivity. A strong advocate for the continued development of employees - always providing ways to help them grow and succeed. Able to see the big picture and also develop and execute detailed plans that achieve objectives to adapt to changing conditions quickly. I co-founded and have been running operations for a high-performing global BPO company Helpware, growing the company from 0 to several thousand employees across multiple delivery centers on 4 continents. I’m leading a skilled and experienced global team of professionals with a strong commitment to execution excellence and dedication to providing clients with industry-leading service. Helpware is constantly adding new delivery centers in new geos, innovating and improving processes to stay ahead of the competition and better serve our amazing clients.
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