Senior Mid-Market Sales Development Representative

Enterprise Sales Development Representative

Enlyft

-Promoted from SDR to AE in 9 months to join 1st Mid-Market Account Executive team
-Able to close a few deals during ramp period (average deal size, $12K, 30-45 day sales cycles)
-B2B SaaS Full cycle sales experience from lead generation and prospecting to closing deals
-Host sales appointments and product demos for new logo acquisitions and expansion into existing customer base (demos and discovery calls via Zoom)
-Experience with all levels of management including C-Suite, Directors, and below
-Proficient in the Enlyft platform and able to communicate all functions and features to clients to help someone understand the value of Enlyft
-Effectively partner and work with Product and Customer Success teams
-Collaborate with engineer and development teams on product improvement and feedback

Account Executive

-Hired to join and help develop 1st SDR team
-#1 producer of SDR team, consistently hitting 100% of quota
-Booked 15-20 meetings a month with qualified prospects
-Identified prospects within the Mid-Market to Enterprise space in multiple verticals
-Researched and qualified prospects via internet research, LinkedIn, and the Enlyft platform
-Cold calling 50+ calls a day to VPs of Sales and Marketing, Directors, and C-Suite level prospects including CEOs, CROs, and CFOs
-Create engaging email communication for prospecting
-Run discovery and demo calls with prospects while I trained to transition to an Account Executive role
-Collaborate with both SDR and AE teams on discovery process and share best practices

Sales Development Representative

SEVEN haircare

-Prospected high end hair salons to establish new accounts throughout the US to carry Seven’s product line
-Achieved sales goals by successfully engaging prospects via cold calling, emails, texts, and Instagram messages to present the brand in a meaningful way to close new accounts
-Responsible for retaining new and established accounts by developing and building personal relationships to keep them engaged which encouraged them to reorder and achieve success with Seven haircare
-Interacted with National President, Director of Sales, and other Account Executives on a daily basis to share best practices, strategize new ideas about how to close and retain accounts, and share industry trends

Mia Becar

- Lead the development and implementation of DTC sales and business development
- Responsible for putting the Mia Becar customer FIRST, while leading a strategy to acquire new customers
- Coordinated with the E-Commerce & Social Media / Communications Managers to keep the
existing community highly engaged.
- Set the benchmarks for Sales and Service Standards with a customer-centric approach,
delivering through excellent customer service and relationship-building skills
-Became a personal point of contact for new and existing clients via text, email, and Instagram/Facebook Direct Message
-Created a Commissioned Stylist Program to incentivize stylists to show brand to new clients and build the Mia Becar reputation
-Responsible for conversion, sales, client email acquisition, VIP client engagement, and growing community
-Drove US Digital Marketing Initiatives by working in conjunction with the Social Media Manager and Marketing/PR Agencies and assisted with implementing and influencing digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display).
-Coordinated social media and SEO marketing campaigns with Social Media & Communications Manager
-Consulted with Marketing Agency/E-Commerce Manager to assist with research on market trends, brand’s audiences and competitors as well as the consumer journey to drive engagements and conversions
-Stayed informed of emerging digital tools and platforms, digital marketing trends, new technologies
-Represented and championed Mia Becar throughout the luxury fashion community
-Collaborated closely with key commercial, financial, community and product stakeholders, acting as a thought leader both internally & externally.

Manager of Sales and Business Development

YOOX NET-A-PORTER GROUP

-Engage and build relationships with clients via email, text, and phone to invite them to participate in Personal Shopping program
-Suggest products to clients by curating personalized edits using client’s favorites brands based on purchases and wish list history
-Analyze client spending data and return rates to target customers for marketing emails for fine jewelry, back of house launches, and private events
-Help host shopping events to meet clients face to face and create a personal experience
-Interact with national management as well as Personal Shoppers from around the country to share best practices, industry information regarding brands and events, and general knowledge of the current climate
-Responsible for sales goals, client engagement, training an assistant personal shopper, and building client loyalty not only to myself but to Net-a-Porter as a brand

Personal Shopper

Saint Laurent

-Provide clients with product knowledge about the brand to both inform and excite clients about the product; knowledgeable about current fashion trends and fashion shows
-Building client base by calling clients to inform them of new product, sending emails and thank you notes as follow ups
-Interact with Store Manager on a daily basis to communicate clients’ needs and wants to create and maintain future business
-Consistently ranked #3 in the store, and stayed within the top 20 within the US, based on sales volume 
-Produced $1.75 million in sales during my first full year with Saint Laurent (2017)
-Produced $2.03 million in sales for 2018 fiscal year and finished #8 in the US for sales volume

Salesperson

Prada Group

Train new employees on store policies, selling techniques, and product knowledge
Responsible for maintaining floor displays and communicating the purpose of visual displays with sales team
Consistently ranked #1 in sales volume in the boutique throughout entirety of employment
Produced $480K for the fiscal year running from Feb. 1, 2015 through Jan. 31, 2016, exceeding my goal by $70K. 
Traveled to other boutiques to help train new employees and manage their business
Continue my duties as part of the sales team by communicating daily business and clients’ needs with my Store Manager and National Merchant team on a daily basis

Selling Supervisor

Utilized skills gained in a department store setting to relate to clients in the opening of the Miu Miu Handbag Concession inside of Saks Fifth Avenue, Beverly Hills, CA
Provide clients with product knowledge about the brand to both inform and excite clients about the product; knowledgeable about current fashion trends and fashion shows
Building client base by calling clients to inform them of new product, sending emails and thank you notes as follow ups
Interact with Store Manager on a daily basis to communicate clients’ needs and wants to create and maintain future business
Communicate daily business summary with national merchant team
Communicate current product knowledge and trends with Saks Sales Associates
Produced over $407K in volume from February 1, 2013 to January 31, 2014, exceeding my annual goal by $27K
Consistently ranked #1 in my store based on volume
Traveled to Miami, FL to train and merchandise for the grand opening of a new boutique
Chosen as the 2013 year's recipient for my dedication to my work and my performance, including teamwork, positive energy, stellar clienteling abilities, and highest volume per transaction

Sales Associate

Nordstrom

Ranked 1st in net department sales within store, generating $370,000 in volume in 2011. 
Utilized effective merchandising techniques to guide customers to products that meet their needs.
Successfully cultivated a loyal customer base to increase repeat business through daily correspondence, event invitations and customer service follow-ups. 
Provided customers with current fashion trend knowledge.
Formed valuable professional relationships with individuals at both the corporate level and other national locations to maintain the reputation and integrity of the company.
Pacesetter Award for 2010 and 2011

Provide excellent customer service to customers
Maintain and provide exceptional product knowledge to customers
Responsible for building and maintaining customer relationships in order to increase repeat business
Achieved Top Tier for sales goals and on track for Pacesetter sales goal
#1 Volume for sales in Brass Plum Shoe Department year to date
#33 Volume for sales in Brass Plum Shoes across the company year to date
Help with merchandising the floor 
Guide customers to merchandise that meets their needs
Achieve and exceed daily and monthly sales goals set by managers
Help to maintain stock room by completing stock assignments and taking responsibility for putting shoes in the correct place and order
Provide customers with up to date and current fashion trend knowledge

*	Demonstrated excellent customer service skills
*	Achieved status as #5 salesperson out of 18 in the department within 6 months
*	Increased repeat business by 12% within 8 months
*	Helped with merchandising product on sales floor
*	Trained new sales associates as well as provided them with outstanding product knowledge
*	Communicated customer requests to management team
*	Recognized for assuming additional responsibilities such as extra cleaning, helping solve customer issues
*	Proven record of top sales performer

*	Managed employee performance to ensure high productivity
*	Assist manager in floor moves, merchandising, display maintenance, and basic cleanliness of floor 
*	Fostered relationships with vendors and buyers concerning products, product availability, damaged product, special orders as well as current product knowledge
*	Hired, trained, mentored, coached and evaluated performance of sales associates
*	Handled sales tracking and reporting, and inventory control
*	Coordinated informative meetings with sales associates to review new brands/styles and current fashion trends
*	Planned events and promotions for the department based on new products or vendors to increase awareness and sales of brand
*	Ensured excellence in customer service and resolved all problems at the store level
*	Attended clinics for new incoming fashion lines and current product knowledge
*	Maintained an awareness of all promotions and advertisements

Assistant Manager

*	Maintained updated product knowledge
*	Anticipated customer needs
*	Built customer relationships
*	Obtained useful managerial skills
*	Learned company policies, values and ethics
*	Selling

Retail Management Intern

*	Greeted customers in a timely and polite manner
*	Organized and maintained shoe repairs
*	Answered phones
*	Provided correct and efficient answers to customers' questions
*	Cleaned cash rap
*	Helped sales associates with customer orders
*	Trained new cashiers

Cashier

West Bank Clothing, Inc

Take care of customer needs such as placing orders, checking on order status, helping with order changes, and providing knowledge of up to date available product
Organizing specific clothing lines in showroom; keeping track of which lines are to be on the road for sales reps. and which lines are to stay in the showroom
Maintaining knowledge of up to date available product
Organized press kits and gifts with purchases to send out to both existing and potential customers
Entering orders and commissions into data base
Research potential new clients for specific clothing lines
Help out with organizing customer appointments during market weeks
File and fax new orders, order changes, new customer information, etc.

Sales Intern

Entry-level software sales professional with over 15 years of diverse customer service experience. My superpower is my ability to connect with and develop meaningful relationships with clients from Day 1. Creativity and resourcefulness come in a close second. Hard-working, self-motivated and intelligent individual that learns new products quickly and easily adapts to new environments.

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