Precisely | Trust in Data

Since 2022, I have been serving as a Senior Account Executive at Precisely|Trust in Data, specializing in data integrity, quality, and governance solutions for clients in the insurance, telecoms, and public sector industries. Key accomplishments include:

* Complex Solutions Sales: Led strategic sales cycles resulting in significant partnerships with entities such as Covea, AEMA, AXA, and Orange, highlighting my ability to navigate and close deals in complex and competitive environments.

* Thought Leadership: Organized and participated in numerous webinars and roundtable discussions, significantly enhancing the visibility of our software suite and opening new market opportunities.

* Partnership Development: Strengthened the local network of strategic partners in EMEA, contributing to a significant expansion of our presence and a multiplication of sales in key markets such as France, Italy, Belgium, Morocco, and Dubai.

My approach, focused on trust and expertise, enables me to build lasting relationships with clients and adapt to the unique challenges of the market, driving growth and innovation in the data sector.

Senior Account Executive

Over nearly 2 years, I championed our business unit, Engage (Customer Engagement Solution), boosting our footprint in Southern Europe, Middle East, and Africa. 

I spearheaded the cultivation of an indirect distribution network through local and strategic alliances 🤝, propelling qualification, sales, and integration of our solutions. 

Launched our EngageOne Communicate offering, alongside groundbreaking innovations like Personalized Interactive Video and Intelligent Chatbot 🤖. Strengthened existing partnerships, forged new ones, and orchestrated a collaborative ecosystem where partners could interact, support each other, and co-create solutions, marking my diverse operational avenues 🛠️.

Digital Specialist EMEA

FG2A - Fédération des Garanties et Assurances Affinitaires

As Secrétaire Général of FG2A, I've been at the forefront of driving strategic initiatives and fostering innovation within the insurance sector. My tenure has been characterized by significant milestones:

** Digital Strategy Implementation: Championed the digital transformation of FG2A, from enhancing our website to orchestrating key events, thereby amplifying our digital footprint and industry influence.

** Membership Growth: Strategically expanded our membership base, integrating new members and fostering a collaborative environment that strengthens our collective voice in the insurance industry.

** Innovation Lab Launch: Initiated and managed the FG2A Lab, a think-tank for consulting, advisory, and internal project development, cementing our role as innovators and thought leaders in the insurance space.

** Strategic Partnerships: Cultivated relationships with key stakeholders and partners, advancing the federation's objectives and facilitating critical discussions on the future of affinity insurance.

My leadership has not only propelled the federation's strategic goals but also significantly contributed to shaping the landscape of affinity insurance through advocacy, innovation, and collaboration.

Secrétaire général

Pitney Bowes Software

As a Sales Manager specialized in the insurance sector, I've led strategic initiatives to enhance customer engagement and drive sales growth. My mission has been to transform how businesses connect with their customers in an increasingly digital and customer-focused world. Key highlights of my role include:

** Customer Engagement Strategy: Developed and implemented strategies aimed at improving the customer experience across all touchpoints, recognizing that customer engagement is critical for retention, future purchases, and referrals.

** Product Innovation: Launched solutions such as interactive personalized videos and smart chatbots, providing enriched customer experiences and increasing our offering's visibility.

** Sales Leadership: Managed and expanded key accounts in the insurance sector, demonstrating an ability to understand and meet the unique needs of clients in a competitive market.

** Cross-functional Collaboration: Worked closely with marketing, product, and customer service teams to ensure consistent and engaging customer experiences, breaking down organizational silos to achieve true customer engagement.

** Measurable Results: Achieved and exceeded sales targets through a customer-centric approach, contributing to the acquisition of significant new references and industry recognition through multiple awards.

My vision is that customer engagement lies at the heart of success in the insurance sector, requiring a holistic approach that embraces technology, product innovation, and personalized communication to meet the expectations of the modern consumer.

Insurance Sales Manager

At Pitney Bowes Software, I spearheaded efforts in our strategic shift towards Customer Engagement Solutions, focusing on delivering real business value and revenue growth through enhanced multi-channel communications. My key contributions included:

** Strategic Transformation: Guided our transition to elevate Customer Communication Management (CCM) capabilities, ensuring our solutions met evolving customer needs for impactful engagement.

** Data Optimization: Employed data management and analytics to enrich customer interactions, leveraging location intelligence and predictive analytics for personalized communication strategies.

** Insight-Driven Engagement: Gained insights into customer behaviors using predictive analytics, enabling targeted engagement strategies that cater to individual preferences.

** Cross-Channel Management: Streamlined cross-channel communications to enhance customer experiences, balancing digital preferences with the integrity of physical communications.

** Efficiency and Value: Enhanced operational efficiencies and the value of customer interactions by integrating advanced data management with our CCM approach.

My role was pivotal in building lifetime customer relationships and optimizing the customer journey from acquisition to retention, embodying the transformation of data into meaningful customer dialogues.

Customer Engagement Specialist

CIMAIL

Joining CIMAIL, I played a pivotal role in advancing our Record Management Software solutions, compliant with NF Z42013 and ISO 14641-1 standards, to new heights. My tenure was marked by strategic achievements:

** Product Launch: Spearheaded the introduction of "Cimail Solutions," offering dematerialization services with legal probatory value tailored for Human Resources and Financial Departments.

** Market Expansion: Drove our entry into untapped verticals such as Retail, Banking, Finance, and Insurance, building a robust sales pipeline through effective prospecting, negotiation, and successful contract negotiations.

** Project Leadership: Oversaw the functional management of major accounts and complex projects, ensuring their flawless execution and high client satisfaction.

** Geographical Growth: Extended our market presence to new regions including Germany and Algeria, forging strategic local partnerships and focusing on serving private accounts within the French market.

This role underscored my strategic vision and operational excellence, significantly contributing to CIMAIL's growth and expansion in both product offerings and market reach.

Key Account Manager

HOMSD

As COO, I led the development and launch of two innovative software products, SAIRAC for Retail and GALAX-E for Enterprise Content Management (ECM), significantly impacting our operational strategy and market presence. Key achievements include:

** Product Innovation: Spearheaded the creation and market introduction of SAIRAC and GALAX-E, driving our company's expansion into new sectors and enhancing our technological footprint.

** Strategic Deployment: Implemented a functional approach tailored to specific business sectors, ensuring our solutions effectively met diverse client needs.

** Major Accounts Management: Successfully managed key accounts such as Thales AES, Dodin Campenon Bernard (Vinci), Totes Isotoner, and Transports Mory, fostering strong partnerships and securing our position as a trusted provider.

This role underscored my commitment to operational excellence and strategic leadership, directly contributing to our company's growth and innovation in competitive markets.

Chief Operation Officer

Macro 4

document management, including printing, archiving, and workflow automation, and launching an innovative electronic archiving solution in France. Highlights of my tenure include:

Sales Excellence: Excelled in the sale of multiple software solutions, enhancing global document management processes for our clients.

** Innovation Launch: Led the introduction of a groundbreaking offer for electronic archiving, setting new industry standards in France.

** Strategic Growth: Drove cross-selling and up-selling initiatives, coupled with targeted marketing actions, to deepen client relationships and expand our market footprint.

**Adaptive Strategy: Applied a functional approach tailored to the needs of diverse business sectors, ensuring maximum relevance and impact of our solutions.

** Key Account Leadership: Managed and grew major accounts including France Télévision, PSA, Alcatel, Nextiraone, and Kraft, reinforcing our status as a trusted partner.

My strategic vision and dedication were instrumental in driving sales success, product innovation, and customer satisfaction at Macro 4.

Senior Account Manager

StreamServe

At StreamServe, I excelled in selling software and high-value-added services, including electronic publishing, archiving, ECM, and lifecycle management, to a global clientele. My key contributions include:

** Strategic Sales: Managed long sales cycles (3 to 12 months), from prospecting to deal closure, engaging with C-level executives (CIO, HR, CFO, CEO) to align our solutions with their strategic objectives.

** Project Leadership: Led the functional management of projects for major accounts and complex initiatives, ensuring seamless execution and client satisfaction.

** Account Management: Oversaw relationships with high-profile accounts like Louis Vuitton, Pernod-Ricard, Thales, Lancel, Club Med, Johnson & Johnson, and France Télévision, solidifying our presence in key markets.

** Partnership Development: Cultivated partnerships with system integrators (e.g., Unilog) and software publishers (e.g., SAP, JD Edwards, Generix), expanding our ecosystem and enhancing solution integration.

My role was pivotal in driving StreamServe's growth through strategic sales, effective project management, and the development of synergistic partnerships.

Global Account Manager

In my capacity as Account Manager, I spearheaded the expansion into previously untapped markets, including Food & Beverage, Automotive, and Retail, driving new business development and fostering sustainable growth. My contributions were characterized by:

** Market Expansion: Successfully identified and penetrated new industry sectors, broadening our company's market reach and diversifying our client base.

** Sales Initiative: Executed cold calling strategies to generate leads, demonstrating persistence and strategic outreach to engage potential clients.

** Project Management: Led project creation from conception through to completion, ensuring a comprehensive follow-up process both pre- and post-sale to guarantee client satisfaction and project success.

This role highlighted my ability to open new avenues for business, coupled with a hands-on approach to project management and client relations.

Account Manager

Creatis

Analyzing a project - Understand the need - Transform the fonctionnal details to explain them to the technical team
Write the users documentations

Ingénieur d'affaires

With over 20 years of experience in the insurance and business development sector, I have been instrumental in driving innovation and digital transformation as the Secretary General of the FG2A and Senior Account Executive at Precisely|Trust in Data. My career is marked by pioneering projects, new customer recruitment, and the deployment of effective digital strategies, generating growth and recognition in the market.

A graduate from ESLSCA with a Master’s degree in Consulting, Organization, and Management, I possess deep expertise in data, quality, and data governance, having led successful initiatives for leaders such as Covea and AXA. My commitment to excellence extends to volunteering as the Vice President of AVVIF, reflecting my passion for knowledge sharing and social impact.

I am driven by the desire to leverage data and digital to transform customer engagement and propel businesses to new heights of innovation and performance.

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