Alexandru Calin's Linkedin Analytics

I am a dedicated professional specializing in Post Sales and Operations. My philosophy is that sales extend beyond merely closing a deal, it encompasses the journey that unfolds thereafter. My commitment lies in ensuring a seamless experience for our clients, transforming them from satisfied customers to ardent advocates of our brand. Throughout my career, I have devoted myself to creating and implementing Standard Operating Procedures (SOPs) from the ground up. I excel in deconstructing complex systems into fundamental components and reassembling them into more efficient, streamlined processes. This proficiency in optimization is not limited to new SOPs. I am continually seeking opportunities to enhance existing processes and elevate them to new heights. What I find most rewarding is witnessing the positive impact that these optimized processes have on our customers. There is no greater satisfaction than seeing a delighted customer evolve into a genuine brand advocate due to their exceptional experience. The most fulfilling part of my job is seeing the direct impact of these streamlined processes on our customers. There's nothing more rewarding than a happy customer who, because of their great experience, becomes a true brand advocate.