Monalee

Senior Product Designer

alexpatin.com

Currently working on projects spanning healthcare, data privacy, and renewable energy

UX Design Consultant

Tropic

- Led the design of a SaaS price benchmarking product that became a flagship offering and key promotional tool into the Tropic platform, significantly boosting net revenue retention.

- Developed a customizable procurement form builder, which generously improved customer satisfaction and reduced churn by upgrading the user experience.

- Built and maintained UI components and documented comprehensive design system guidelines, streamlining development while ensuring design consistency.

- Partnered cross-functionally with Operations, Customer Success, Marketing, and Product to conduct user research, analyze feedback, and inform product decisions.

- Championed user-centric design by incorporating journey mapping, behavioral analysis, and customer interviews to optimize user flows and enhance key product features for an improved overall user experience.

Design Technologist

- Redesigned the Prelytix platform from the ground up, coordinating with four product managers and ensuring alignment with strategic company goals.

- Collaborated closely with data science and engineering to create complex data visualizations which enabled Prelytix users to better identify and target prospective buyers, applying advanced interaction design principles.

- Built and managed a UX research repository, empowering product managers and stakeholders with data for informed decision making.

- Spearheaded the creation of a new design system, and oversaw a comprehensive app redesign, leading to improved user satisfaction and increased sales.

- Hired and managed an associate designer and researcher, showcasing leadership, mentorship, and team expansion skills.

Lead User Experience Designer

Bridge Connector

- First design hire, tasked with building the UX of a healthcare iPaaS from scratch, successfully supporting the company’s growth and contributing directly to a $25M Series B funding round.

- Led product design efforts, defining the product’s north star vision and aligning leadership and SCRUM teams to ensure cohesive development and release.

- Designed user flows and UI patterns for a Salesforce Appexchange product, bolstering strategic partnerships with Salesforce Healthcloud.

- Facilitated collaborative workshops with stakeholders to align on user needs and business objectives, showcasing strong communication and facilitation skills.

Lead UI / UX Designer

Independent & Agency Experience

- Founded / managed a consulting group, overseeing cross-functional teams, client relationships, &  project success.

- Built an award winning web VR experience for an immersive art exhibit, recognized with the Bolt of Brilliance award at Nashville Maker Faire 2018.

- Designed and implemented e-commerce, event management, educational, and social platforms that enhanced client growth and user engagement.

- Designed, developed, and maintained dozens of custom WordPress sites, improving user experience, client success, and technical performance.

- Created comprehensive digital ad campaigns and fostered new business relationships.

- Supported design & development functions at multiple Nashville based marketing agencies

Product Designer & Technical Lead

I am a senior product designer with experience shipping high-quality products swiftly. Through a blend of user-centered design and emerging technologies, I am able to deliver insight-driven solutions while balancing speed with thoughtful risk mitigation. Through strategic research and prototyping, I empower my teams to tackle challenges, validate ideas, and create impactful user experiences that drive business success.

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