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As a head of Business Process at AIR (Advanced Inhalation Rituals), where I have been dedicated to enhancing business process efficiency and effectiveness for over four years. My career spans a total of eight years, during which I have developed a strong background in both IT and finance. I hold an MBA in Project Management, which has equipped me with valuable skills for driving process improvements and managing projects successfully. Key achievements include: -Developed global business process framework. -Trained more than 400 stakeholders (presential and online). -Implemented lessons learn library and service level agreement. -Establish governance by change management process My core competencies include implementing, validating, and testing global policies, process and solutions that align with the strategic vision and goals of the company by collaborating with stakeholders across the organization and facilitate knowledge transfer and training on best practices and methodologies.
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