Green Valley Spring (GVS)

IT Engineer 

Huawei

• Assisted over 40 clients in resolving technical issues and achieved high 
levels of customer satisfaction.
• Collaborated as the primary point of contact between the TAC team and 
the clients to help communicate, troubleshoot, and identify 90% of the
client’s issues.
• Worked on deploying IP and IT products, playing a key role in the 
successful execution of 4 projects as a network engineer, resulting in 
accelerated project implementation and timely delivery of results.
• As a Technical Director for 2 projects in Majnoon oilfield and a network 
engineer also, effectively led a team of 6 engineers to successful 
completion of projects, resulting in increased customer satisfaction and 
recognition with the shining star award from Huawei.
• Led weekly session for the department new engineers to instruct on best 
practices of routing and switching technologies. 
• Closed 50+ risk tickets for clients through different methods including 
system upgrade, patch update, hot fixes.
Projects:
1-Cloud Campus (STAR) project in Majnoon Oilfield. 
2-High Performance Computing (HPC) Project in Majnoon Oilfield.
3-Business Network Upgrade (BNU) Project in Majnoon Oilfield.
4-IT Infrastructure Project in Majnoon Oilfield.
5-Customer Experience Management (CEM) Project for Asiacell CNBG.
6-Maintenance project for PetroChina in Halfaya Oilfield.
Skills: Network Engineering, IP Engineering, Routing protocols, VLANs, 
Configuration, Huawei products, network design and architecture, VPN,
DHCP, TCP/IP, WLAN, WLC Technical Management, Troubleshooting, 
Problem solving, Time management, Teamwork, Critical thinking, Project 
management, Linux, Microsoft office, Report writing.

IP Engineer

AL-Furat company

• Diagnosed and resolved technical hardware and software issues for 
employees, resulting in increased productivity and user satisfaction.
• Continuously maintained and optimized network equipment to ensure 
optimal performance.
• Implemented automated backups to ensure data storage security and 
reliability.
• Provided training to new employees to effectively utilize company 
software system.
• Managed office network, computer, and software licenses to ensure 
compliance and optimal performance.
Skills: Windows administration, Storage and backup, Cisco products, 
Firewalls, Active Directory, Routing & Switching, Networking.

IT Specalist

Passionate PhD student and Network & IT Engineer with over 3 years of experience, dedicated to continuous learning and growth.

Technical Expertise and Certifications:

- Skilled in network and IT engineering with a strong technical background.

- Certified in ITIL 4, AWS, CCNA, HCIA, and HCIP-Datacom.

- Proficient in various network technologies and IT solutions.

Professional Skills and Values:

- Committed to continuous learning and expanding my knowledge base.

- Comfortable working within international teams and diverse environments.

- Team player with the ability to work independently and effectively under pressure.

- Long-life learner seeking new opportunities and challenges to apply my skills and contribute to professional growth.

Currently pursuing a PhD in Electrical Engineering at UTM .

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