Siemens Mobility

P&O Business Partner

Siemens

Senior HR Operations Consultant

HR Operations Consultant

HR Payroll Professional

HR Administrator

-Ensuring that all products meet customer specifications and to determine the root cause of defects to prevent recurrence of the issues and quality problems to determine the cause of quality issues.
-Reviewing and analyzing quality inspection data to find specific types of quality problems the department or company is experiencing. The analysis provides information on the particular defects that can be addressed. 
-Writing and implementing test and inspection procedures to obtain the defect information needed for analysis and report findings from test and inspection data to management.
-Participating in employee quality improvement teams to reduce defects and quality issues and make recommendations to improve the production process based on findings from quality assurance analysis. 
-Monitoring the procedure to determine if changes significantly improve the process and defect quantities and document results of new procedures after implementation to show quality improvements.

Quality Assurance Analyst

Xceed

Interacting with customers to provide and process information in response to inquiries, concerns and requests about products and services. Deal directly with customers either by telephone or electronically, respond promptly to customer inquiries and handle and resolve customer complaints. 
-Back Office
-Inbound
-Outbound

Customer Services Representative - Cisco Systems

Instituto Cervantes

- Attending the library users answering all inquiries and helping them to find and locate documents and materials they need. 
- Registration of all kind of documents (books, CDs, DVDs, Videos, etc.)
Administrative work, such as filing, typing.
- Organizing cultural activities such as book fairs, expositions, books presentation.
- Arranging and organizing the library sections.
- Attending the book lending service.

Librarian & Administrative Assistant

- Attending visitors and students of the center.
- Providing them with all information about the activities & courses of the center on spot and by phone.

Information Assistant

Experienced Human Resources Consultant with a demonstrated history of working in the electrical and electronic manufacturing industry. Skilled in Microsoft Word, Contact Centers, Management, Software Documentation, and Customer Experience. Strong human resources professional with a Bachelor of Arts. focused in Spanish Language and Literature-Faculty of Alsun from Ain Shams University. 

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Aliaa El-Badrawy

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