Consordia Inc.

Business and marketing consulting services encompass a range of topics aimed at helping businesses transform into a customer centric culture, achieve their goals, improve their operations, and enhance their business and marketing strategies.
- Advise clients on strategic marketing, brand positioning, and cross-channel campaign planning. 
- Design customer engagement and loyalty programs using data insights and market research. 
- Support businesses with marketing communication strategies aligned with organizational values and goals.

Business & Marketing Consultant

www.Alihosny.com

Co-active Coaching focuses on helping individuals transform and go from where they are in life or career, to where they want to be. While working together throughout the journey; they determine the goal and commit to it.

Career and life coach

Green Party of Ontario

Proud to represent the Green Party of Ontario in the 2025 election in Oakville North–Burlington.

Candidate - Oakville North-Burlington

Proud to represent the Green Party of Ontario in the 2022 election in Oakville North–Burlington.

Candidate, Oakville North-Burlington - Canada

RENOLINX INC.

A Toronto based design, construction and renovation company. 
- Direct brand, marketing, and customer loyalty strategies for a renovation and design firm.
- Implement CRM process and loyalty campaigns, improving client retention and satisfaction.
- Oversee operations and financial planning, aligning communication efforts with business growth targets.

Business Director - partner - Canada

Al-Futtaim

One of the largest conglomerates in MENA & SEA (Franchisee: IKEA, Marks & Spenser, ToysRus, ACE, Kiabi, +)
- Member of the Steering Committee implementing the group wide SAP CRM (Hybris Marketing) platform representing Retail.
    * Lead the customization of the SAP Hybris platform to meet the group's diverse retail business requirements / Manage the CRM platform pilot rollout.
- Implement the tactical CRM platform (Interim solution) till the SAP Hybris platform is ready.
- Establish and manage the CRM function, set and executed the CRM strategy supporting 60+ brands across MENA & SEA to drive sales offline/online as part of the Digital Transformation strategy.
- Implement and manage loyalty programs and personalized campaigns.
- Implement targeted marketing initiatives that generated up to 29% of gross sales.
- Develop data governance frameworks and dashboards for performance tracking.
- Mentor and train new employees and brand representatives on CRM principals, loyalty programs, and messaging processes.

Managed the data analytics team offering a variety of business insights:
- 360 view of the customer / Prospect/customer intelligence / Customer journey across all touch points / Segmentation models to drive the omnichannel engagement.

We tracked CX across all touch points and reported CX KPIs for continuous optimization:
- Customer Satisfaction (CSAT) / Net Promoter Score (NPS) / Customer Lifetime Value (CLTV) / CX through out the journey and for each touch point / Churn Rate / Incremental sales (Targeted Group vs. Controlled Group).

Head of CRM, Data, and Analytics, MENA & SEA, Retail Division

IKEA Group

- Led the pilot rollout of the SAP Hybris CRM Platform for IKEA Dubai. 
- Set and executed print media and loyalty program strategy. 
- Implemented and managed the IKEA FAMILY loyalty program across three countries.
- Managed the data analytics external partner, market research internal stakeholders and IKEA global research teams.
- Launched data driven email and SMS campaigns to segmented customer database in collaboration with sales team as well as the print media, and radio campaigns across three countries

Regional Catalogue & IKEA FAMILY (Loyalty program) Manager (UAE, Qatar, Egypt, and Oman)

- Set and executed print media and loyalty program strategy. 
- Implemented and managed the IKEA FAMILY loyalty program across Canada. 
- Launched email/SMS campaigns targeting loyalty program members in line with the commercial calendar.
- Managed market research, brand tracking, & expansion planning with national and global stakeholders.
- Handled external vendors’ relations, e.g.: translators producing the 2 languages’ catalogues.

Special Projects:
- Member of the IKEA Global Reference Group (Sweden) to review the revised IKEA Values.

Catalogue & IKEA FAMILY (Loyalty program) Manager - Canada

- Set and execute print media production strategy and budget, direct marketing and distribution plans.
- Manage internal & external translators to produce the 2 languages’ catalogues.
- Source and manage external vendors’ relations.  (e.g.: Catalogue and flyers' distribution companies)
- Coordinate market research, brand tracking, & expansion planning with national and global stakeholders.
- Report and present activations’ results, KPIs, and action plans to executives and management.

Catalogue & Distribution Manager - Canada

Sales Coordinator - Canada

Customer Service Representative - Returns - Canada

UNICEF Canada

(Contract) Managed the marketing and sales activities of UNICEF’s branded merchandise for the annual Christmas fund raising within the province of Ontario.  Established business relations with shopping malls, IKEA and other retailers, to host the UNICEF sales kiosks.  Trained and managed 120+ sales representatives and volunteers in 15 sales location.

Marketing & Sales Manager

ProfCal

A technology startup company in the Silicon Valley (Bay Area).

Marketing & Sales Manager - USA

BAHWAN Automotive Center (FORD)

Senior Marketing Executive

A Human-Centricity advocate who always believed in the importance of credible data for business decisions and the impact of data driven CX on the business results.  Strong CRM & CX experience; delivering business growth through strategic and tactical Data Driven initiatives.  Proven experience in implementing and managing CRM platforms, Loyalty programs, and omnichannel CX optimization. Gained solid leadership experience with proven ability to build and empower teams. A confident communicator capable of building internal and external relationships at all levels and delivering effective messages.

Taplio

Ali Hosny's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Ali Hosny's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Ali Hosny's Linkedin Analytics