Honeywell

-Provide comprehensive support to customers and field engineers in the UK
region via phone, email, and remote sessions, ensuring timely resolution of
technical issues.
-Manage Niagara platform operations, including project setup, license
management, and order processing.
-Utilize SAP for invoice handling and customer order verification.
-Deliver effective troubleshooting and solutions for on-site engineers,
addressing connectivity, licensing, and application issues (TREND IQSET and IQ
Vision).
-Specialized in TREND equipment (IQ3, IQ4, IQ5 controllers): configuration, licensing, diagnostics, and consulting based on customer requirements.
-Experienced in BACnet protocol configuration and integration with third-party
systems.

Technical Support Professional BMS

CEC Bank

-Planned and delivered onboarding training for new employees, including
hardware preparation and user enrollment.
-Provided Level 1 network support and managed printing services and mobile
device configurations.
Administered Active Directory (AD), implemented backup strategies, and
performed data recovery and encryption tasks.
-Installed and configured VPN solutions (Fortinet and Cisco) to ensure secure
remote access.
-Offered consultancy and performed reviews for new hardware acquisitions
(printers, mobile devices, laptops, workstations).
-Maintained IT equipment and ensured inventory records were accurate and up to
date.
-Conducted cybersecurity awareness training on phishing, spam, and threat
reporting tools.
-Collaborated with other departments to gather feedback and identify areas for IT
service improvement.

System Administrator

Secunet Project

-Installed and configured a wide range of security systems, including video
surveillance (NVR, IP cameras), motion detectors, smoke and gas sensors.
-Deployed and maintained barrier systems with integrated license plate
recognition, automated opening sensors, and impact detection.
-Set up and supported remote-controlled parking lockers and access control
systems (card readers, central consoles, badge enrollment apps).
-Configured hardware network infrastructure: wall-mounted network slots,
switches, routers, patch panels, and rack systems.
-Performed structural cabling, cable management, and on-site maintenance at
various customer locations.
-Implemented local IT security measures during network equipment installations
across multiple sites.
-Collaborated with building maintenance and automation vendors (Dahua,
Honeywell, TREND) to ensure seamless integration of fire, security, and
automation systems.

Security Systems Support Technician

ING Hubs Romania

-Assessed and validated mitigation controls applied to banking applications,
ensuring compliance with internal security standards and regulatory
requirements.
-Acted as a key liaison between the 1st line of business and the 3rd line (Audit and
High Council Board), representing the 2nd line of defense to ensure effective
communication and risk remediation.
-Ensured GDPR compliance and safeguarded sensitive data by promoting best
practices aligned with the CIA triad (Confidentiality, Integrity, Availability).
-Conducted risk assessments for both live and upcoming applications,
participating in workshops and awareness sessions to educate stakeholders on
emerging cyber threats.
-Facilitated remediation processes by requesting and reviewing evidence (e.g.,
attachments, emails) to confirm that threats were mitigated to the lowest possible
level.
-Supported risk management activities for the 1st line, using tools such as
ServiceNow, RA Tool, and internal risk platforms.
-Utilized daily tools including Windows 10 and Microsoft Office Suite for
documentation, reporting, and communication.

Information Risk Officer

-Provided consulting on cybersecurity standards, system administration, patch
management, and secure configuration of Windows and Windows Server
environments.
-Supported a wide range of operating systems: Windows XP through 11, and
Windows Server 2016–2019.
-Managed virtual environments using VMware, Windows Server, and Oracle VM
VirtualBox for testing and deployment.
-Maintained and updated all network-connected hardware (laptops, desktops,
mobile devices, VoIP systems, routers, switches, firewalls, and conferencing
systems).
-Deployed and managed antivirus solutions including Bitdefender, McAfee,
NOD32, and Carbon Black.
-Applied cybersecurity best practices for Honeywell equipment installed at client
sites, in line with internal Cyber Team regulations.
-Analyzed and understood network architectures at various sites to implement
effective defense strategies against cyber threats.
-Provided on-site support across Europe and Romania when remote
troubleshooting was not feasible, ensuring business continuity for Honeywell
clients.

Cyber Security Consultant

-Oversaw IT acquisitions, maintenance, support, installation, and updates for all
hardware and software across the organization.
-Managed a wide range of equipment: laptops, mobile devices, printers, switches,
routers, projectors, meeting room systems, and server room infrastructure.
-Led the onboarding process for new hires, including mobile device enrollment,
badge creation via PRO-Watch, and induction training.
-Implemented cybersecurity measures in collaboration with the Cybersecurity
department, ensuring compliance and protection across all systems.
-Utilized tools such as ServiceNow (SNOW), Nexthink, McAfee, Windows Defender,
BitLocker, CrowdStrike, Microsoft 365, OneDrive, SAP, Salesforce, and mobile
platforms (iOS, Android, MacOS, Windows 8.1/10).
-Maintained monthly inventory and mobile device records in SNOW, and managed
mobile enrollment via Azure Intune (account setup, training, app configuration).
-Maintained a strong partnership with Orange for mobile services: cost analysis,
number activation, issue resolution, procurement, and traffic monitoring.

Solution Center Team – Supervisor

-Led the first-level support team responsible for resolving hardware, software,
networking, and device-related issues.
-Trained and mentored new team members, ensuring high-quality support and
knowledge transfer.
-Focused on resolving user issues efficiently before escalation, while maintaining a
strong feedback loop with end users.
-Created reports, tested devices, followed up on resolved issues, and developed a
feedback cluster to improve service quality and efficiency.

Information Technology Support Specialist

Compania Națională Poșta Română

-Provided Help Desk support for the company’s headquarters, serving over 600
employees, and offered on-site support at the Ministry of
Telecommunications and various post offices across Bucharest.
-Delivered user training on hardware, software, mobile devices, printers, and
meeting equipment (interactive boards, projectors, audio conferencing systems).
-Maintained and updated hardware, networking equipment, phone lines, and
printing systems to ensure compliance and functionality.
-Supported the data center and implemented wireless infrastructure solutions,
including hardware upgrades, cable management, and installation of routers,
switches, and access points.
-Managed software and hardware compliance across multiple Windows
environments (XP, 7, 8.1, 10), and administered Windows Server 2008 (Active
Directory).
Utilized tools such as Microsoft Office, Mozilla Thunderbird, OneDrive, McAfee
(encryption and data recovery), and Bitdefender (antivirus updates and reporting).
-Contributed to key achievements:
Developed a streamlined workflow to enhance user productivity.
Led the implementation of a new, more secure operating system across the
organization.
-Reduced printing costs through digital documentation and PDF workflows.
Lowered mobile communication expenses by introducing internal communication
tools.

KTech Products

-Handled warranty services for mobile and GPS devices, including diagnostics,
repairs, vendor coordination, and customer communication.
-Performed hardware repairs and software upgrades for a variety of devices,
including disassembly, part replacement, and data recovery from damaged
memory modules.
-Diagnosed system bugs and reported recurring issues to vendors and internal
teams.
-Managed product returns, replacements, and refunds in accordance with
warranty policies.
-Developed efficient workflows to improve customer service and reduce monthly
losses, reporting outcomes to logistics and management.
-Worked with licensed repair tools and software for major brands including Nokia,
Samsung, Sony, Philips, and GoClever (GPS).
-Utilized tools such as Outlook (email), NOD32 (antivirus), and Windows XP, along
with specialized repair platforms (Nokia, Samsung, Sony, GoClever).
-Supported devices running Bada OS and Symbian OS.

Electronics Technician

S.C. Rozimar S.R.L

-Installed and configured telecommunications and video reception equipment,
ensuring optimal performance and signal quality.
-Performed structured cabling and wiring for satellite broadcasting systems and
related hardware.
-Conducted service and maintenance tasks to troubleshoot and resolve
equipment malfunctions.
-Gained hands-on experience in the fields of telecommunications, satellite
broadcasting, and video signal reception.
-Developed strong teamwork and collaboration skills through fieldwork and crossfunctional
coordination.

Audio, Video, Satellite Technician

2M Pharma

-Verified incoming goods against accompanying bills and documentation to ensure
accuracy and completeness.
-Processed and billed orders for chain pharmacies, ensuring timely and accurate
delivery.
-Registered invoices in the repository database and sorted supplier invoices for
record-keeping and auditing.
-Maintained high attention to detail to ensure correct dispatch of goods from the
warehouse to pharmacies.
-Worked effectively under pressure to meet tight deadlines and operational
targets.
-Contributed to improved team coordination and workflow efficiency in a fast paced
logistics environment.

Storage Administrator

Soft skills: hard work, quick learner, sociable, adaptable to the new processes and new environments, team player, analytic.

Hobby: Airsoft, Auto, Family City breaks, Gadgets, Sportss

Taplio

Alin Culea's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Alin Culea's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Alin Culea's Linkedin Analytics