Alita Hemmaraj's Linkedin Analytics

As an Administration Assistant at TDCX, I provide administrative support to the senior management and the sales team, ensuring smooth and efficient operations. I handle various tasks such as scheduling meetings, preparing reports, maintaining records, and coordinating travel arrangements. I also assist with customer inquiries, complaints, and feedback, using my excellent communication and problem-solving skills to deliver high-quality service and satisfaction. Before joining TDCX in July 2022, I worked as an Inside Sales Representative at Lenovo for a year, where I was responsible for generating sales leads, conducting market research, and presenting product features and benefits to potential customers. I used my writing, photography, and public relations skills to create engaging and persuasive marketing materials and campaigns. I also collaborated with the external and internal sales teams, as well as the technical support team, to ensure a seamless and positive customer experience. I consistently met and exceeded my sales targets and received positive feedback from my clients and managers.