🟡Allison Ybarra-Lopez's Linkedin Analytics

I'm an experienced Senior Client Success Manager with a demonstrated history of building and maintaining strong relationships with key clients within Medical Device and Saas industries. I thrive in managing a high-revenue book of business by ensuring continuous client satisfaction through proactive communication & relationship building. I am highly skilled in supporting Sales teams to exceed company quotas while maintaining a strong commitment to integrity. I am also known for driving referral sales, upsells and renewals while increasing client retention by building trust. I have been recognized for enhancing client satisfaction and loyalty, contributing to significant sales growth. I also have experience within the tech writing space as I have written Customer Service guides within CS/Sales depts. as well as various SOP's, training manuals and onboarding/new hire materials. When I am not working, I love spending time with my family, traveling, gardening & networking. ❤️🌱 I absolutely love meeting new people, so feel free to connect with me! 🙂 *Disclaimer: Posts and comments are my personal opinion and does not reflect an official statement by my employer.