Alyssa Trang's Linkedin Analytics

With years of experience as a Product Manager in B2B/B2C SaaS companies, I have successfully led integration and migration projects, leveraging my skills in Agile project management, user experience, and user story mapping. I have a strong technical background, having worked as a technical support and software support specialist before transitioning to product management. My passion is to create exceptional customer experiences and deliver products that meet their evolving needs. I have excellent communication skills that enable me to effectively collaborate with both technical and non-technical stakeholders, from developers and engineers to marketers and salespeople. I am always eager to learn new technologies and tools, and I have earned multiple certifications in areas such as artificial intelligence, machine learning, and journey mapping.