Amanda Berke's Linkedin Analytics

Driven by Curiosity | Solving Problems & Helping People | Informed by Data + Psychology I'm a people-first professional with a strong foundation in psychology, a deep curiosity about human behavior, and a growing passion for using data to uncover the "why" behind what we see. I've learned to navigate high expectations and limited room for error with resilience and tact to provide real-world customer service excellence. My academic background in psychology and graduate-level studies in professional counseling taught me to listen actively, ask meaningful questions, communicate with empathy, and approach challenges with both logic and compassion. Much of my work experience has been intensely customer-facing. While running my photography business, I didn’t just take photos—I built relationships. I guided clients through the entire process with care and professionalism, from the initial inquiry and session planning to photo delivery and follow-up. I managed all communications, designed the website, handled scheduling, and ensured every client felt seen and valued. As a professional shopper, I operated in a fast-paced, high-pressure environment where a single bad rating could cost you future work. I learned to over-communicate when needed, anticipate concerns before they escalated, and manage expectations with empathy and precision. It wasn’t just about getting groceries—it was about delivering trust and reliability to people who genuinely needed help. That job taught me more about real-world customer service than any textbook ever could. More recently, my natural curiosity led me to explore data. I’ve completed 43 courses through DataCamp in data literacy, storytelling, visualization, Excel, and foundational data science. I love how data helps explain behavior, drive smarter decisions, and improve experiences—especially in customer-facing environments. I’m now seeking a role where I can bring together the best of both worlds: understanding people and using insights to support them better. I am excited to contribute to an organization that values innovation, customer-centric strategies, and data-informed decision-making. I’m ready to make meaningful contributions. Let’s connect—I’d love to learn more about what you’re working on.