Avid Business Performance Group powered by ActionCOACH

Operations Manager 📈

Simplified Business Systems

I create Visual Business Systems Playbooks. A Business Systems Playbook is like a game plan 📒 for your business operations—clear, structured workflows that guide your team step-by-step, making work easier, faster, and more consistent every day. 🏆

Business Systems Architect & Fractional Operations Manager 📝

British Columbia Institute of Technology

Educates the student on the importance of managing operations across all industries by presenting the fundamentals in productivity improvement based on a systematic, scientific problem solving methods. Includes economic feasibility, recording techniques, assembly and analysis of data, critical examination, the development and selection of alternative solutions. Case materials explore applications to manufacturing, warehouse, office, materials management and general management.

https://www.bcit.ca/courses/operations-management-fundamentals-opmt-1198/

Total Classes Taught: 6

Operations Management Instructor 👩‍🏫

VPC Group Inc.

VPC Group purchased BFF Foam in Feb 2021 and I was hired into Corporate shortly after.

ERP Implementation
Process Mapping
SOPs
Training
Data Analysis
Business Analysis

System Analyst 💻

BFF Foam Corp

Responsible for analyzing and improving all processes in the company

Process Improvement Project Manager

ERP Implementation
System and Process Improvement
Project Management
Data Analysis

ERP Project Manager

Customer Service Representative

Aritzia

I became an Excel Wizard by the time this contract ended!

Duty Drawback Associate - Contract

Learned how a fast growing clothing company operated their main distribution center.

Distribution Center Associate

Coast to Coast Sales Ltd.

- POS Software Implementation
- Selected, recruited, and trained staff in all departments.
-Managed a team of 50 employees.
-Implemented new operational processes and procedures.
-Consistently recommended new ways of adding values to existing work areas.
-Established and maintained close working relationship with vendors, suppliers, and industry contacts.
-Created, managed and analyzed performance data and other information.
-Prepared budgets and forecasts.
-Produced Operations and Health & Safety Manuals.

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