Paycom

Designed and executed detailed test plans and test cases to ensure the quality and performance of software solutions, using data-driven insights to enhance testing efficiency and accuracy. 
Collaborated with cross-functional teams (development, product management, and system modules) to gather and analyze requirements, ensuring that testing strategies were aligned with business objectives and customer needs.
Developed and maintained automated test scripts, improving the speed and consistency of test execution while generating detailed reports to support decision-making and troubleshooting.
Identified and tracked software defects through defect management systems, providing data-driven analysis of trends, severity, and resolution times to ensure timely fixes.
Adapted to high-priority assignments effectively, utilizing investigative skills to maintain workload and achieve positive outcomes.

Software Quality Analyst

Regal

Managed cash handling procedures, including reconciliation of cash drawers and preparing daily financial reports for senior management. 
Enforced theater policies and procedures related to safety, cleanliness, and compliance with health regulations, contributing to a safe and enjoyable environment for customers and employees.
Coordinated the operation of projection and sound equipment to ensure seamless movie presentations and technical troubleshooting when needed.
Managed daily theater operations, including overseeing ticket sales, concessions, and facility maintenance, ensuring a seamless customer experience.
Reconfiguration of stockroom to maximize efficiency and safety resulting in ease of restocking while lowering risk of personnel muscular injuries.
Overseeing three teams of employees, counter, cleaning and dinner staff. Totaling three to seven employees per team.

Assistant Manager

Bar-S Foods Co.

Advocated for employee rights and supported the development of a positive, inclusive work environment by implementing programs aimed at improving employee engagement, retention, and satisfaction.
Worked closely with employees to address concerns regarding workplace conditions, ensuring that all concerns were heard and escalated to management in alignment with company policies.
Monitored compliance with federal and state employment laws, providing guidance to management on legal matters related to HR policies, employee relations, and workplace practices.
Designed and facilitated ongoing training initiatives focused on employee development, including leadership training, conflict resolution, and customer service excellence, which enhanced employee engagement and productivity.
Conducted needs assessments to identify skills gaps and created targeted development plans to address these needs, aligning training with both departmental goals and individual career growth objectives.
Managed ten employees for job duties, time sheets and performance evaluations.

Talent and Culture Generalist 

True Sky Credit Union

Evaluated job applicants' resumes and interview performance to ensure optimal candidate selection, contributing to the recruitment of top talent aligned with organizational goals.
Managed payroll operations, including 401(k) administration, ensuring accurate and timely processing of financial transactions for all employees.
Performed benefits reconciliation, verifying accuracy in benefit deductions and contributions, and ensured proper compliance with company policies and federal regulations.
Utilized ADP Workforce Now to process biweekly payroll, ensuring efficiency and accuracy in payroll execution and employee record-keeping.

Human Resource Generalist

Extra Space Storage

Oversaw daily operations across multiple locations, ensuring operational efficiency and strict adherence to company standards, which resulted in improved productivity and consistency.
Enhanced sales performance by implementing structured processes, leading to measurable improvements in sales targets and team performance.
Contributed to project management and coordination efforts, earning recognition for meticulous documentation, attention to detail, and effective communication during transitions, ensuring smooth project implementation.

Assistant Store Manager

Chewy

Coordinated and facilitated new hire onboarding processes, ensuring seamless integration of incoming team members through effective communication and orientation activities.
Administered payroll adjustments and maintained precise attendance records, supporting efficient workforce management and ensuring accurate compensation.
Provided guidance on compliance with employment laws and regulations, actively promoting a safe and inclusive workplace culture by enforcing company policies and safety standards.
Managed one team employee on shift in their jobs duties and assistance in administering employee engagement.

Human Resources Administrator

Tyson Foods

Collaborated with operations management to facilitate on-site training for warehouse employees during the SAP HANA software implementation, ensuring smooth adoption and minimal disruption to daily operations.
Designed and delivered training modules that enhanced staff proficiency with SAP HANA, improving operational efficiency and reducing implementation time.
Contributed to optimizing manufacturing processes, ensuring the implementation supported safe, predictable operations and aligned with quality standards, improving productivity and compliance.

Sr. Specialist EIM Coordinator

Amazon

Returns Processor

Trained and mentored new employees on operational procedures, company policies, and service standards, ensuring compliance with organizational expectations and regulatory requirements.
Managed sensitive HR records and conducted investigations with a high degree of confidentiality and professionalism, consistently maintaining compliance with company policies and legal standards.
Facilitated the creation and maintenance of efficient HR processes, including training documentation and performance evaluations, to ensure optimal operational functionality across departments.
Developed strong, empathetic client relationships, and consistently surpassed performance goals by applying rigorous process evaluations and meeting established metrics to enhance service delivery.
Lead team of four employees in HR department procedures, performance expectations and corrective actions.

Interim HRA 

Private Employer

Executive Assistant duties, seminar host, training and development engagements, conducting lessons, research and deliverables.
Project Management, tactile negotiations, covert budgeting.

Personal Assistant

Hobby Lobby Distribution

Order processing, audit 100% success, packaging.

Order Processor

Pursuing hands on learning atmosphere within DEI focused company.

Passionate HR professional with BBA in HRM with relevant experience in employee relations, investigations, conflict resolution and HR processes. Thriving in dynamic environments, leveraging my skills and innate abilities to deliver performance management and policy implementation fostering a positive workplace culture. My recent roles have given me insight and practical experience managing caseloads, and conversing with leadership resulting in trust filled relationships that grow the company bottom line.

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