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Hi, I am Amanjeet or AJ for short. Iโm your next top Customer Success / Client Success Manager hire ๐ ๐ฆ๐ฑ๐ ๐ช๐ถ ๐ ๐ช ๐ผ๐ฝ๐ป๐ธ๐ท๐ฐ ๐ฏ๐ฒ๐ฝ? Iโm an experienced professional with 15+ years across Ed Tech, Logistics & SCM, Venture Capital industries with a unique set of soft skills and deep account management acumen. My colleagues describe me as a collaborative, hard worker, whoโs results-focused, and an innately curious learner. I'll bring a positive attitude, a growth mindset, and a drive to contribute to your team! I was recently certified by SaaS Discovery Masterclass & Win The Demo by Chris Orlob(pclub.io), an intensive program where I had to successfully pass multiple discovery and demo roleplays evaluated by experienced Sales professionals. ๐๐ฌ๐ฌ๐ธ๐พ๐ท๐ฝ ๐๐ช๐ท๐ช๐ฐ๐ฎ๐ถ๐ฎ๐ท๐ฝ ๐๐ช๐ป๐ฎ๐ฎ๐ป ๐๐ฒ๐ฐ๐ฑ๐ต๐ฒ๐ฐ๐ฑ๐ฝ๐ผ -Maintained 120% average quota attainment and won presidentโs club sales award given to the top 50 account management executives globally -Grew from an ARR of less than $500k to $2.3M in one year. Expanded customer accounts by an average of 25% through effective upselling and cross-selling strategies based on in-depth customer analysis for a B2B SaaS platform in logistics & SCM. -Changed the Sales Enablement Platform by researching & oversaw the eventual transition from LEMList to Klenty. Increased resource allocation for 15 team members by 20%. -Delivered product demonstrations and training sessions to team members, ensuring a smooth transition to our SaaS platform and contributing to a 95% user adoption rate. ๐ก๐ฎ๐ต๐ฎ๐ฟ๐ช๐ท๐ฝ ๐ข๐ด๐ฒ๐ต๐ต๐ผ - Performing presentations & demos to large groups - Managing & communicating to stakeholders - Prospecting / Cold-Calling - Discovery - Storytelling - Value-based selling ๐ฃ๐ฎ๐ฌ๐ฑ ๐ข๐ฝ๐ช๐ฌ๐ด ๐๐๐น๐ฎ๐ป๐ฒ๐ฎ๐ท๐ฌ๐ฎ - Sales Engagement (LEMList, Klenty, ZoomInfo, Lusha) - CRM (Salesforce, Hubspot, ZOHO) - Video (Vidyard, Loom) - Data Insights (SignalHire, 6sense, Uplead, Snov.io, Apollo.io) - Business Phone (RingCentral) In my free time, I enjoy basketball, music, movies and spending time with my family. Letโs chat! DM me or email @ [email protected] Roles of Interest: Customer Success Manager | Key Account Manager | Client Success Specialist
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