Truemeds India

Medical Content Writer

Freelancer 

i have written more thsn 75 write ups in technical , non technical, medical , general niche. ive also done academic assignments.

Freelance Writer

Sutherland Healthcare Solutions

•	To perform Audits on daily basis
•	To conduct team sessions for quality feedback, Train them with updates and any changes pertaining to process
•	Prepare quality reports for reporting manager
•	Prepare trend audit report, error analysis report for client
•	Handle client calls for audit discussion on weekly basis 
•	To continuously learn and implement all quality tools on regular basis

Quality Team Lead

Hinduja Global Solutions PH

•	To Perform audits of SLA, Non-SLA accounts on daily basis
•	To  prepare PCA report using MS Excel; Weekly Business review using MSWord
•	To take calibration call, process improvement call from clients
•	To upload the audit results on verint software
•	To run the randomizer for the productivity for a specific day for audit
•	To close appeals if any; on daily basis
•	To prepare daily Quality reports for day wise, week wise, month wise and publish it to manger 
•	To maintain the master file for quality data
•	To close ENF’s if any on daily basis
•	To coach the team as and when necessary with refresher trainings, updates and solved issues
•	To update the SharePoint with latest data about monthly quality reports
•	Conduct side by side’s with agents, Test for understanding for agents
•	To perform Root cause analysis, analyse the quality data for error’s reported and reduce it

Senior Quality Analyst

GENPACT

•	Analyse an account, to resolve payment from claims receiving No response, denial & billing issues by contacting payers via phone or website
•	Analyse the data of billing & collections using MS Excel & advanced Excel
•	Identify opportunities for rebilling of claims by research of RA’s, ERA’s, EOBs , using EMR, Emdeon, Ecommerce  and determining the cause of Reject in order to ensure payment of claim
•	Following up of payments for AR through calling
•	Track denials for errors and coding issues, provide feedback to the appropriate individuals in the Billing Department, EDITS,ECOMMERCE & FES regularly to submit the claim successfully
•	Identified trends across the Payors, Scenario’s and do trend analysis for quick & efficient results

Process Developer

GSKCH

•	Identify potential places for the study ;carried the initial field survey in few places like different types of schools & communities to ascertain the suitability for study to be conducted
•	Seeking Permissions through letters, meetings in person with concerned local & school authorities 
•	Field study/visit done in a community to assess the population for inclusion in study by pre-determined inclusion & exclusion criteria, filling relevant questionnaire etc
•	Interacting with team, for the day-to-day activities to visit field, giving instructions on use of questionnaires, supervising work 
•	Provide critical technical inputs for study protocol according to ICH-GCP like information about analytical tests, conditions required for storage of biological fluids, instrument related information, place of study, population size, 
•	Preparation of SAC ,ethical committee papers &informed consent form, assent form, brief protocol for IEC 
•	Regular project presentations submission for reporting updates on projects 
•	SOP’s preparation for analytical tests and blood collection, transportation, storage etc
•	Internal Audit preparations at NIN including checking records of daily maintenance, routine maintenance  of instruments for calibration, validation records etc calibration records of lab instruments including  HPLC, FACS Flow cytometry, glassware storage equipment, premises ,SOP’s of analytical test equipment revisions wherever applicable and grouping all SOP’s, etc
•	Budget preparation & revisions along with PI& sponsor 
•	Method validation for Vitamins (A&D) in HPLC 
•	Participating in investigator and sponsor meetings, to record the development of project
•	Maintaining all the project relevant files, documents , protocol’s so far
•	Liaising with paediatric doctor & physician for project relevant clinical information like e-CRF, criteria to assess the health of a child
•	Highlight:
•	Approval of health claim study from IRB of NIN for GSKCH

Project Coordinator

YMDCL

Training for the Quality Control department(wet lab & instrumentation) , MSDS & CGMP training for production department
	Issuing, collecting & verifying BPR’s
	Conducted internal audits for QC,QA, Maintenance & production department, identifying minor & major changes required
	Check the calibration records for KF,LOD,TITRATION
	Check the stability studies data
	Check the Calibration & validation records of HPLC
	Handling Minor & Major change control procedures, deviation recordings of BPR, traceability data recording
Highlight:
	Internal Auditor for YMDCL
	Prepared quality manual for the ISO certification. 
	Involved in Pre-assessment of ISO audit by BIS

Executive Quality Assurance

Iam amatul ameen, graduated in pharmacy from Trinity college Dublin, having work experience in pharmaceutical & healthcare.

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