Andy McCarthy's Linkedin Analytics

Top performing Renewals Manager with 8+ years of SaaS experience helping companies like Zendesk and Pendo achieve 100% Net Retention, drive predictable revenue, and reduce churn. Proven ability to lead commercial conversations, uncover growth opportunities, and close complex renewals. B.A. from the University of North Carolina at Chapel Hill. Areas of expertise include: Customer Renewals, Customer Success, Contract Negotiations, Collaboration & Teamwork, Process Improvement, Process Management, Data-Driven Decision Making, Customer-First Value, Upsell / Cross-Sell Opportunities. Technical Skills include: Salesforce CPQ, Clari, DocuSign, LinkedIn Sales Navigator, Gong, Zendesk, Gainsight, G-Suite.