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I have extensive experience managing and participating in the installation, maintenance, repair, servicing, modification, and troubleshooting of a variety of complex communication and electronics equipment. My expertise includes working with Axis CCTV systems, Milestone CCTV programs, security gate entrances, and Motorola P25 radios.

Key responsibilities and achievements in my roles include:

Diagnosing and Correcting Equipment Failures: I am adept at diagnosing and rectifying equipment failures and malfunctions, ensuring the modification of equipment to guarantee full and proper usage of systems.

Preventative Maintenance: I establish and coordinate preventative maintenance programs to ensure the proper functioning of assigned systems and equipment.

Departmental Collaboration: I attend departmental meetings to discuss equipment issues, establish timeframes for projects, and track work order progress.

Coordination with Contractors: I confer with contractors and telephone company representatives to coordinate and participate in new installations and upgrades.

Vendor Reporting: I report any equipment malfunctions and engineering problems to the appropriate vendors and follow up on corrective actions taken.

Inventory and Procurement: I order necessary parts and materials, assess the condition of existing equipment, and recommend the purchase of new or additional equipment as required.

This diverse experience has equipped me with a robust skill set to manage complex systems and ensure their efficient operation.

Technical Support Specialist

MATERIALS  IMP. & EXP. COMP. LTD

Technology Implementation: Implemented a comprehensive suite of modern technology solutions.

Strategic Assessments and Acquisitions: Conducted thorough needs assessments and advised on strategic equipment acquisitions.

Technical Guidance: Offered prompt and accurate technical guidance to address queries.

M. BOARD OF DIRECTORS, 

As a Technical Support Specialist with over 12 years of experience, I have developed a strong expertise in managing and participating in the installation, maintenance, repair, servicing, modification, and troubleshooting of complex communication and electronics equipment. My skills include working with Axis CCTV systems, Milestone CCTV programs, security gate entrances, and Motorola P25 radios.

I have a proven track record of diagnosing and correcting equipment failures, establishing and coordinating preventative maintenance programs, and offering prompt and accurate technical guidance. I also have experience in technology implementation and strategic assessments. I hold a Bachelor of Applied Science in Electronic Systems Engineering (Telecommunications) and several certifications, including CompTIA A+ and Treefrog Accelerator International.

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