Amer Nizamuddin's Linkedin Analytics

I have experience of over 20 years in business leadership, operations, and technology. I have guided business growth, profitability, operational efficiency, innovation, & customer delight. I have expertise in building and leading innovative teams at global organizations. I have set up and managed Global Delivery Services (GDS), worked with leading investment banks, fortune 500, AMLAW 100, and top global e-commerce companies as my clients. This gave me a unique insight into challenges and opportunities these organizations face. I have worked in matrix organizations and managed teams based in the US, UK, Sri Lanka, Philippines, and India. At Iksula, as Chief Delivery Officer & Global Head of Operations and Technology, I oversaw the growth of the business. Responsible for all revenue-generating businesses - Operations, Technology, and Professional Staffing. P&L ownership and lead a team of over 1,000 employees across delivery centers. I achieved a five-fold increase in revenues and a seven-fold increase in profitability. Forged strategic partnerships, acquired several Fortune 500 companies as key clients with innovative customer-centric solutions while mining and converting opportunities with existing clients. Part of the senior leadership team at Pangea3 (acquired by Thomson Reuters and now EY Law) as Head of Operations. I led the setup and expansion of Global Delivery Services (GDS) in Delhi NCR. At OfficeTiger (acquired by RR Donnelley), led the Transactional Banking, Insurance, Pre Media, & Legal operations verticals, in addition to MIS and ERP. In this role, I was responsible for business strategy, P&L, and team management. I was the functional architect of the award-winning workflow solution tTrack. Email: [email protected] Phone: +91 956 041 1200 Competencies: Operations Management | Service Delivery | P&L Management | Budgeting | Executive Management | Business Strategy | Business Operations | Negotiation | Strategic Partnerships | Competitive Analysis | Key Account Management | Transitions | Objectives and Key Results (OKRs) | Customer Acquisition | CRM | Business Development | Sales | Marketing Strategy | Outsourcing |Global Capability Centers (GCC) | Global Business Services (GBS) I Global Delivery Services (GDS) | Business Process Outsourcing (BPO) | Legal Process Outsourcing | Process Improvement | Business Analysis | Change Management | Start-ups | Management Consulting |Cross-functional Team Leadership | Ecommerce & Digital