Phocas Software

RevOps Manager

Global Marketing Operations Manager

3PL Central

I work to create scalable processes that ensure best practices in lead generation, database management, sales and marketing analytics, and go to market systems integrations utilizing HubSpot at the core.

- Build, manage, and maintain HubSpot campaigns/workflows and be the internal company administrator on all things related to HubSpot.
- Manage technical aspects of key marketing and sales systems (marketing automation, CRM) used to generate, distribute, and report on leads and opportunities.
- Manage lead scoring models and maintaining post-back to CRM.
- CRM maintenance of closed leads, building lists for marketing purposes and outbound calling purposes.
- Establish and maintain scalable processes that ensure best practices in campaign and lead management.
- Create, maintain, and report monthly on metrics and analytics for marketing & revenue team success activities, effectiveness, and business impact.
- Analyze marketing and sales data to develop insights and make recommendations on areas for optimization.

Marketing Operations Manager

Impulse Creative

Having been a HubSpot power user since 2010 and having started and ran his own Platinum HubSpot Partner Agency for 7 years, Josh is excited to bring both his technical and business experience to Impulse Creative. As a Marketing Technologist, his role is to help clients assure that technology is being used in the most effective manner and that it offers a competitive marketing advantage.

Marketing Technologist

SparkReaction

- Advise sales and marketing teams on effective strategies; recommend strategic adjustments.
- Assist clients in deploying new marketing and sales technology such as chatbots, website CMS implementations, third-party integrations, and more.
- Automate sales, marketing, and lead generation processes.
- Track and analyze all sales and marketing eﬀorts.
- Drove company growth to a Platinum HubSpot Partner Agency in 4 years; grew team from 2 to 12. 
- Improved sales to $750,000+ per year.

CEO, Founder

Appcore

- Served as the SME for the entire HubSpot suite of tools.
- Expanded website traffic by 151% in 6mo via inbound marketing, social media, and blogging tactics.
- Achieved a 5,000% expansion in leads generated from the website over 6mo.
- Devised and implemented an SEO strategy to sustain top 3 rankings on Google and Yahoo! (organic, nonpaid results) for 15 key product search terms, with $7k+ in estimated savings from not using PPC.
- Spearheaded the creation of new company website on the HubSpot CMS.
- Rebranded 100+ products to cement a cohesive corporate identity and new company direction.

Marketing Manager

Apple Inc.

I enriched people’s lives through meaningful dialogue about the coolest products on earth. I earned trust by recommending solutions that do more than meet people’s needs—they inspire their hopes and dreams. And I thrilled customers by consistently finding ways to make their ownership experience better than ever.

• Created an experience which will result in a complete solution for the customer
• Translated Apple's most technical knowledge in a way that is easy to understand and apply that to a customer's needs.
• Was the first impression a customer experiences when entering the store, had high energy, charisma and drive to provide the best customer satisfaction
• Focused on the teams overall performances while maintaining the highest sales
• Recognized for consistent customer satisfaction based on technical knowledge and attitude through customer feedback.

Specialist

Hickory Creek, Inc.

Invented first disc golf bag with integrated speakers for media player connection. 

• Designed and implemented integrated marketing strategy including web design, print materials, and social media. 
• Managed networking events including: coordinating space and overseeing logistics on day of events.
• Monitored and tracked progress against plan and budget. 
• Handled numerous relationships with both national and international vendors.

Owner/President

AT&T Mobility

- Exceeded established sales objectives; averaged 125% attainment.
- Recognized as a Top 3 Retail Sales Consultant out of 129 reps in Iowa/Nebraska territory.
- Maintained an average 95% customer satisfaction score.
- Demonstrated strong knowledge of wireless products/accessories, pricing plans, promotions, and service features.
- Created an automated Excel document to track sales across all wireless channels and pay plans.

Retail Sales Consultant

Special Olympics Australia

• Assisted Director of Brand Management & Marketing in wide implementation of marketing and sales plans.
• Monitored and tracked progress against plan and budget.
• Collaborated with co-workers to research and redesign the Special Olympics Australia website.
• Worked closely with team to ensure effective follow-up of marketing programs and tracking of opportunities.
• Collected and organized information from internal and external data sources. 
• Championed firm-wide brand identity and design standards by applying brand standards to all presentations, collateral, and proposals.
• Delivered and executed website redesign within a three month timeframe.

Marketing Internship

I am a seasoned marketing executive with 12+ years of experience in various sectors. Recognized for demonstrating a natural aptitude for identifying process improvements and mitigating campaign inefficiencies, I have a history of contributing directly to company growth and expansion. 

Professional focal points include strategic planning, martech stack alignment, marketing operations, data-driven decision-making, process optimization, marketing analytics, client relationship management, and project management. 

Colleagues describe me as a progressive, driven, down-to-earth, digital expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.

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